Plant Tours
TMMC's Visitor Centre is now accepting school tours. In addition, other types of tours will be accommodated at the 2:15pm tour slot only. Contact the Visitor Centre for details.
Since January of 1998, Toyota Motor Manufacturing Canada Inc. (TMMC) has offered complimentary plant tours. Thousands of people take advantage of the tour program here at TMMC each year where they are able to watch our Team Members and Robots build the Matrix CUV, Corolla 4 Door Sedan and the Lexus RX 350 SUV.
Upon arrival at TMMC, visitors are welcome to browse our state-of the-art Visitors' Centre which features products made at TMMC as well as interactive displays. The tour program consists of a 10 minute video presentation about TMMC, its history and manufacturing methods. Following the video presentation, visitors embark on a 45 minute motorized tram tour through our Welding and Assembly shops.
The total time of each tour is approximately 1 hour.
Who can tour the plant?
Eligible groups to tour the plant are:
(Click on the links for tour booking requirements)
Unfortunately, we are not equipped to accommodate individual tours, or walk-in requests; all tours require prior reservations. Children must be 8 years of age or older, and must be accompanied by an adult. Tours must be booked within available tour times only. Click on schedule for more information on tour times.
School groups:
Tours are available to school groups from Grade 3 and up. School groups also include post-secondary students and graduate students.
School groups ranging from Grades 3 - 12 will require supervisors as listed below.
| GRADE 3 TO 5 | |
|---|---|
| STUDENTS | SUPERVISORS |
| 6 | 1 |
| 12 | 2 |
| 18 | 3 |
| 24 | 4 |
| 30 | 5 |
| 36 | 6 |
| 42 | 7 |
| 48 | 8 |
| 54 | 9 |
Maximum capacity of tram tours is 54 students and 9 supervisors for a total of 63.
(As children Grade 3 to 5 are generally smaller, trams are capable of accommodating three children per seat.)
| GRADE 6 TO 8 | |
|---|---|
| STUDENTS | SUPERVISORS |
| 6 | 1 |
| 14 | 2 |
| 23 | 3 |
| 28 | 4 |
| 37 | 5 |
| 42 | 6 |
Maximum capacity of tram tours is 42 students and 6 supervisors for a total of 48.
| GRADE 9 TO 12 | |
|---|---|
| STUDENTS | SUPERVISORS |
| 15 | 1 |
| 30 | 2 |
| 45 | 3 |
Maximum capacity of tram tours is 45 students and 3 supervisors for a total of 48.
School groups from Grade 3 - 12 are reminded that supervisor quotas must be met, to avoid disappointment.
In order to clear Security, all school groups are required to submit a list of all guests no less than 5 full business days prior to the tour. Guest lists must clearly identify supervisors. A finalized guest list should be faxed to (519) 653-9288 or emailed to tours@tmmc.ca.
Service Groups:
Service groups are eligible to book tours through the plant.
Service groups are comprised of:
- Seniors Groups
- Volunteer Groups
- Church Groups
- Service Clubs (Lions and Rotary Clubs)
- Girl and Boy Scout Groups
In order to clear Security, all service groups are required to submit a list of all guests no less than 5 full business days prior to the tour. If supervisors are required for the tour, please identify them on the guest list. Children must be at least 8 years old. Lists should be faxed to (519) 653-9288 or emailed to tours@tmmc.ca.
Click on the Tour Schedule for Service Group tour times.
TMMC Team Members:
TMMC Team Members may schedule tours for their families; Tours must be scheduled during non-work time for the Team Member.
Click on the tour schedule for Team Member tour times.
Tour Groups:
Since 2003, Toyota Motor Manufacturing Canada has accommodated tour groups from neighbouring regions.
For more information, tour groups are encouraged to call the Cambridge Tourism office at (519) 622-2336 or 1 800 749-7560.
Business Groups:
Toyota also welcomes business groups for plant tours. Businesses can request tours by submitting a letter on company letterhead, indicating the nature of the company's operations, reason for the tour, requested date, names of the participants, and the number of visitors.
Requests should be faxed to (519) 653-9288, or emailed to tours@tmmc.ca
Tour Schedule.
The following tour schedule has been established to line up with vehicle production schedules. However, from time to time, unanticipated production needs may necessitate the cancellation of a tour. Toyota Motor Manufacturing Canada requests that all groups booking tours understand and accept the possibility of tour cancellation. Groups are encouraged to call one day prior to their tour to confirm their tour.
Toyota Motor Manufacturing Canada is proudly growing and developing. As a result, this schedule may change from time to time.
| Tour Schedule | Tuesday | Wednesday |
|---|---|---|
| Regular Tours | 9:30 / 12:15 / 2:15 | 9:30 / 12:15 / 2:15 |
*Team Members may also register for regular tours if space permits.
How do I book a tour?
There are many ways to book a tour.
By phone:
Toyota Visitors' Centre - (519) 653-1111 x2270
Cambridge Tourism - (519) 622-2336
By fax:
Toyota Visitors' Centre - (519) 653-9288
By email:
tours@tmmc.ca
Please be sure to include contact information so that we may work with you to schedule your tour. If any member of your tour group requires the use of mobility equipment, please inform the Visitor Centre when booking the tour.
How do I get to the Plant?
Toyota Motor Manufacturing Canada is located in Cambridge, Ontario near the intersection of Hwy 401 and Hwy 8, which, by car, is about one hour from Toronto, or one hour from London.
The Visitors' Centre is accessed by Gate 2 only.
Visitors should follow signs for Gate 2.
Those arriving by car should enter Gate 2, and park in Visitors Parking. After parking the vehicle, visitors should proceed to the Gate 2 Guard House, and identify themselves. Security will clear you on the list (which was provided 5 full business days in advance) and a Visitors' Centre staff member will come to greet you. If your group is arriving by bus, instruct the driver to enter at Gate 2. Security will notify the Visitors' Centre of your arrival and a Visitors' Centre staff member will come out to greet you.
Safety Rules:
Toyota Motor Manufacturing Canada is an active manufacturing facility. As a result, the safety of all those who enter the plant is the first priority.
Along the tour, the trams will enter the Welding shop, where occasional welding sparks are present. While these sparks are not harmful, some fabrics are more easily flammable.
The following safety rules must be followed by all groups:
- No hats or scarves.
- No cameras.
- No cell phones, pagers, communication devices or mp3 players (Ipods).
- Only natural fibres may be worn in the plant (wool, cotton, silk, linen etc.)
- No Polyester
- No Rayon
- No Acrylic
- No Synthetic fibre (micro fibre)
- No shorts, skirts, tear-away pants, nylon pants or tops.
- All purses, bags, knapsacks must be left in Visitors' Centre under lock & key.
- Safety glasses must be worn at all times.
- Arms and legs must be kept inside the tram at all times.
- No food or drinks allowed during the tour.
