Warranty

36 months 60 months 96 months
Basic Complete Vehicle 60,000 km    
Powertrain 1 100,000 km    
Hybrid-related Components 2 160,000 km    
Corrosion Perforation Unlimited km    
Emission Warranty
Defect Performance 1 60,000 km    
Specified Major Emission Components 130,000 km    
  1. Hybrid Transaxle (w/motor) is covered by Powertrain warranty.
  2. Includes: HV Battery, Battery Control Module, Hybrid Control Module, Interter with Convertor.
  3. Performance Warranty (related parts) coverage is for 24 months or 40,000 km, whichever comes first.

Some things you should know about your warranty:

Warrantor

Toyota warrants each new vehicle. For the purpose of warranty in Canada, Toyota is Toyota Canada Inc.

Warranty Begins

The warranty period begins on the warranty registration date as shown on the vehicle information statement. The warranty registration date is the original in-service date and may be earlier than the date of sale.

Warranty Application

This warranty is applicable to any vehicle registered in Canada and normally operated within Canada or the United States mainland.

Where To Go For Service

Warranty service is only obtainable from an authorized Toyota Dealer.

Towing

When your vehicle is inoperative due to a warranted part failure which is covered under the New Vehicle Warranty, towing service is covered to the nearest authorized Toyota dealer.

Nullifying The New Vehicle Warranty

Certain factors or conditions such as negligence, modification or accidents can nullify any of the warranties. Your local Toyota dealer can advise you of all of the conditions that could compromise the vehicle's warranty coverage.

This is a simple overview of the New Vehicle Warranty. For more detailed information on the above, please contact the Toyota Customer Interaction Centre Monday to Friday between 8:00 AM and 6:00 PM EST. Please call our toll-free number 1-888-TOYOTA-8 (1-888-869-6828) or your local Toyota Dealer. Our email address is toyota_feedback@toyota.ca. Or download the 2012 Owner's Manual Supplement.