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Global supply issues affecting the automotive manufacturing industry are causing new vehicle delivery delays and inventory of some vehicles may be limited. Please for information about availability of your preferred Toyota vehicle.

Toyota Canada Response to COVID-19

Mar 26, 2020

Toyota Canada Operations and Dealerships

The health and safety of our customers, dealers, employees and stakeholders is very important to us. Toyota Canada has been implementing measures based on guidance received from local health authorities to help prevent the spread of COVID-19 infections. We will continue to post updates as they develop.

COVID-19 Response - A letter from Toyota Canada President and CEO, Larry Hutchinson

Supporting Canadian Communities – Toyota’s COVID-19 Response

As the COVID-19 pandemic continues to disrupt and affect our lives, Toyota (Toyota Canada, Toyota Motor Manufacturing Canada and Toyota Financial Services) is taking a number of actions to support our communities across the country.

While we will continue to reach out to governments, public health authorities, suppliers and other businesses to offer our help and support, here are a few examples of what we’ve already done - and what we’re working on - to support Canadian communities as they respond to this pandemic. Please click here to read more.

Supporting Communities Across North America

Toyota also continues to assist those in need with essential supplies, emergency relief and on-going support to many local organizations and non-profits in other parts of North America.

For more information, please click here.

Toyota’s Manufacturing in Canada

For an update on our manufacturing operations in Canada, please click here.

Toyota Financial Services

Toyota Financial Services is working hard to support their customers through these exceptional circumstances. Customers can request payment relief by calling the Toyota Financial Services customer service department at 1-800-661-3062. Accommodations will be made on a case-by-case basis.

For Toyota Financial Services customers with leases coming due, the company is also being flexible in granting lease end extensions. To request a lease extension, customers should contact their dealer first.

Customers requiring other account information can log into the Toyota Financial Services Customer Portal ( where they can easily request changes to their account from the comfort and convenience of their own home. The process is quick and available 24/7.

Media Contact:

Michael Bouliane
Manager, Corporate Communications
Toyota Canada Inc.

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