Select a Province & Language

Please click "Apply" to update your preferences

Sélectionner une province et une langue

Veuillez cliquer sur « Appliquer » pour mettre à jour vos préférences

Skip to Content

Global supply issues affecting the automotive manufacturing industry are causing new vehicle delivery delays and inventory of some vehicles may be limited. Please for information about availability of your preferred Toyota vehicle.

Your Questions Answered

From what is an electrified vehicle, to which one is right for you, we have answers to the most commonly asked questions.

General

  • Drive a Toyota hybrid vehicle (HEV) like you would any typical conventionally-powered vehicle. Toyota’s hybrid system works seamlessly in the background, optimizing the combination of gas and electric power as you drive. Fueling a Toyota hybrid vehicle is identical to fueling a typical conventionally-powered vehicle; you do not need to plug in a Toyota hybrid vehicle.

  • A plug-in hybrid electric vehicle (PHEV) works in a similar manner to a hybrid electric vehicle (HEV), combining two sources of power – a gas engine and an electric motor or motors – and offers all of the same benefits. With its larger battery pack, a PHEV also offers the option to plug the vehicle in for extended electric-only range.

  • Battery Electric Vehicles (BEV) are zero-emission vehicles that are powered by electricity alone. BEVs require plugging-in, while also utilizing regenerative braking to recharge the onboard battery as you drive.

  • There’s nothing complicated about driving hydrogen fuel cell electric vehicles. You fuel up with hydrogen in the same way you would a gas-powered vehicle. The hydrogen is stored in carbon fibre, high-impact resistant tanks. Hydrogen travels from the tanks to the fuel cell stack. There, it goes through a chemical reaction involving oxygen in the air to create the electricity that powers the vehicle. What’s more, energy is captured every time you hit the brakes, conserving power and creating even better efficiency.

    An FCEV, like the Toyota Mirai XLE only takes about five minutes refuel, emits only water from its exhaust, and has a range of up to 647 km on a full tank*. Fueling time varies with hydrogen fueling pressure and ambient temperature.

    * Range of up to 647km (2022 Mirai XLE) and up to 602km (2022 Mirai Limited) based on Government of Canada approved test methodology for fuel cell electric vehicles. Estimated FCEV range rating when hydrogen tanks are completely full. Actual mileage traveled will vary and is dependent on many factors such as traffic, road and weather conditions, vehicle maintenance, refueling practices, driving speed and style, fuel cell age, battery age, and cargo load.

  • Toyota’s HEV, PHEV, BEV and FCEV systems are designed and tested for Canada just like any Toyota vehicle, and adhere to Canada Motor Vehicle Safety Standards, and cause no greater concern for passengers or rescuers in the event of a collision than gas-only conventional vehicles.

  • Not only do Toyota hybrid electric vehicles follow the same maintenance schedule of every 6 months or 8,000 KM (whichever comes first), but the way the hybrid electric system works may reduce how often other areas of the car need servicing. Depending upon how the vehicle is driven, in a hybrid electric, the engines are off some of the time, the brakes are regenerative, saving pad & rotor life, there is no transmission fluid under load, and there are no starters, alternators or belts to be replaced.

  • Drive a Toyota hybrid electric vehicle like you would any typical conventionally-powered vehicle. Toyota’s Hybrid Synergy Drive system works seamlessly in the background, optimizing the combination of gas and electric power as you drive. Fueling a Toyota hybrid electric vehicle is identical to fueling a conventional gasoline-powered vehicle; you do not need to plug it in. Plug-in hybrid electric vehicles offer the benefits of a hybrid electric, with the option to plug the vehicle in for extended electric-only range.

  • Over 98% of the Toyota hybrid electric vehicles sold in Canada since 2001 have never had their original battery replaced. Starting with 2020 model year vehicles, hybrid electric batteries are now backed by a 10-year/240,000 km warranty*.

  • Toyota Canada has a recycling program in place that recycles hybrid electric batteries once they can no longer be used in vehicles. We have also undertaken initiatives within North America to repurpose Toyota hybrid electric batteries for a more sustainable future, like the Lamar Buffalo Ranch Project in Yellowstone National Park.

  • In addition to the 3-year or 60,000 KM* Basic Complete Vehicle Warranty, Toyota Hybrid Electric Vehicles (HEVs) come with a Hybrid Component warranty – good for 8 years or 160,000* km. Starting with 2020 model year Toyota HEVs, hybrid electric batteries are now covered by an extended warranty – good for 10 years or 240,000* km.

    NB: I WOULD SUGGEST LOSING THIS QUESTION HERE, AND ADDRESSING IT INDIVIDUALLY HEV, PHEV, FCEV AND BEV PAGES. OTHERWISE IT IS A MISH MASH OF A LOT OF DIFFERENT FACTS AND FIGURES.

Hybrid Electric

  • Toyota hybrid electric vehicles never have to be plugged in. The hybrid electric system uses regenerative braking to recharge the battery itself, allowing you to drive and operate the vehicle the same as a conventionally gas powered vehicle. Plug-in hybrid electric vehicles can optionally be plugged in for extended electric only range

  • Toyota hybrid electric batteries are designed to last for the life of the vehicle. Over 98% of the Toyota hybrid electric vehicles sold in Canada since 2001 have never had their original battery replaced. Starting with 2020 model year vehicles, hybrid electric batteries are now backed by a 10-year/240,000 km warranty*

    * Whichever comes first.

  • You should never drive a Toyota hybrid electric vehicle without gas in the tank. While, under certain conditions, you may drive on electricity alone, the vehicle always requires gas to operate properly.

  • Not only do Toyota hybrid electric vehicles follow the same maintenance schedule as conventional gas powered vehicles of every 6 months or 8,000 KM (whichever comes first), but the way the hybrid electric system works can reduce how often other areas of the car need servicing. In a hybrid electric vehicle, the engines are off some of the time, the brakes are regenerative, saving pad & rotor life, there is no transmission fluid under load, and there are no starters, alternators or belts to be replaced.

  • While hybrid electric vehicles benefit from engine-shut-off and more EV (electric-only) driving in the city, the latest generation Toyota hybrid electric systems feature highly efficient gasoline engines for highway driving; the system can even enter EV mode while cruising on a highway in certain conditions. Toyota’s hybrid electric system will seamlessly determine and optimize what combination of electric and gas engine power is required based on your driving conditions.

  • Like our conventionally powered vehicles, all electrified Toyota vehicles and their components undergo rigorous testing to ensure they withstand whatever mother nature throws at them. You can be confident that all electrified Toyota vehicles have been designed and tested for life in Canada. The Toyota RAV4 Hybrid electric is manufactured right here in Canada; built by Canadians, for Canadians.*

    * From 19MY onwards

  • Drive a Toyota hybrid electric vehicle like you would any typical conventionally gas powered vehicle. Toyota’s Hybrid Synergy Drive system works seamlessly in the background, optimizing the combination of gas and electric power as you drive. Fueling a Toyota hybrid electric vehicle is identical to fueling a conventionally gas powered vehicle; you do not need to plug it in. Plug-in hybrid electric vehicles offer the benefits of a hybrid electric, with the option to plug the vehicle in for extended electric-only range.

  • Toyota hybrid electric vehicles have been designed to offer our customers similar or even greater levels of performance versus their conventional gas counterparts. The instant torque of electric motors not only helps hybrid electric vehicles accelerate off the line, but allows for very refined and direct acceleration. Electric motors can also add to the total horsepower rating. As an example, RAV4 Hybrid Electric delivers more horsepower and faster acceleration versus our conventionally powered model. That extra power can enable Toyota to develop smaller, lighter engines. Those lighter engines, combined with enhanced battery placement, can result in improved handling.

  • In addition to the 3-year or 60,000 KM* Basic Complete Vehicle Warranty, Toyota Hybrid Electric Vehicles (HEVs) come with a Hybrid Component warranty – good for 8 years or 160,000* km. Starting with 2020 model year Toyota HEVs, hybrid electric batteries are now covered by an extended warranty – good for 10 years or 240,000* km.

    * Whichever comes first

  • While 98% of Toyota hybrid electric vehicles sold in Canada since 2001 are still running on their original batteries, once the time comes, hybrid electric batteries can be dismantled and recycled or repurposed just like any other battery. Toyota Canada has a recycling program in place that recycles hybrid electric batteries once they can no longer be used in vehicles. We have also undertaken initiatives within North America to repurpose Toyota hybrid electric batteries for a more sustainable future, like the Lamar Buffalo Ranch Project in Yellowstone National Park.

  • Toyota’s hybrid electric systems are designed and tested for Canada just like any Toyota vehicle, and adhere to Canada Motor Vehicle Safety Standards. Hybrid electric vehicles cause no greater concern for passengers or rescuers in the event of a collision than non-hybrid vehicles. The batteries are sealed in a protective metal case and insulated from the vehicle body. Additionally, hybrid electric battery cables are shrouded in bright-orange cladding as a warning to emergency workers, and Toyota works closely with first responders to provide information and material for training on how to work with hybrid electric vehicles. You also get the peace of mind knowing that all Toyota hybrid electric vehicles come standard with Toyota Safety Sense, an suite of active safety technologies which includes a pre-collision system to help prevent an accident from occurring in the first place.

Plug-in Hybrid Electric

  • Plug-in hybrid (PHEV) vehicles offer the benefits of a hybrid, with the option to plug the vehicle in for extended electric-only rangeA plug-in hybrid electric vehicle (PHEV) works in a similar manner to a hybrid electric vehicle (HEV), combining two sources of power – a gas engine and an electric motor or motors – and offers all of the same benefits. With its larger battery pack, a PHEV also offers the option to plug the vehicle in for extended electric-only range.

  • You should never drive a Toyota plug-in hybrid electric vehicle without gas in the tank. Although a PHEV has an extended electric-only driving range, the vehicle always requires gas to operate properly.

  • Like regular Toyota hybrid electric vehicles, Toyota plug-in hybrid electric vehicles recharge the battery on the go through technologies like regenerative braking. You can also choose to plug-in. Doing so, extends your electric only driving range, and increases your fuel savings.

  • How long it takes to charge a PHEV depends on factors like the size of the battery pack, and the speed of the charging point. For example, Prius Prime Prius Prime offers the fastest charging time in its class at only 5 hr 30 mins when using a standard household 120V2 outlet. With a 240V3 outlet, charging time is reduced to 2 hr 10 mins.

    Learn More About Charging >

  • Toyota plug-in hybrid electric batteries are designed to last for the life of the vehicle. Starting with 2020 model year vehicles, hybrid electric batteries are now backed by a 10-year/240,000 km warranty*

    * Whichever comes first.

    [FULL DISCLAIMER IS REQUIRED HERE]

  • Similar to an hybrid electric vehicle (HEV), a plug-in hybrid electric vehicle (PHEV) combines both a gas engine and electric motors. However, a PHEV can also be plugged in and has a bigger battery, which increases its electric-only driving range

  • Prius Prime can travel up to 135km/h in EV mode alone, with an EV range of up to 40km. More powerful still, On a full tank and full charge, Prius Prime can travel up to 1035km*.

    * Based on Natural Resources Canada 2019 Fuel Consumption Guide published ratings for both plug-in hybrid electric vehicles and battery-electric vehicles. Estimated combined range rating when fully charged and with a full tank of gas. Actual results will vary based on driving habits and other factors.

  • RAV4 Prime can travel up to 135km/h in EV mode alone, with an EV range of up to 65km.

    Learn More About RAV4 Prime >

Battery Electric

  • A battery electric vehicle (BEV) is powered entirely by a battery pack and single or dual electric motors. Like all electric vehicles, to achieve a full charge and the full benefit of zero-emissions driving, BEVs need to be plugged in. BEVs can also recharge their batteries to a limited degree through regenerative braking.

  • Modern BEVs can travel further than you may think. The new Toyota bZ4X for example, has a range of up to 406 km* on front wheel drive models on a full charge. However, BEV range will vary from vehicle to vehicle, depending on factors like the size of the battery pack, driving habits, and even the weather.

  • You can charge a BEV at home or work using either a standard 120-Volt outlet or dedicated 240-Volt outlet. Or, you can charge a BEV at any of the growing number of charging stations across the country, a growing number of which support Level 3 charging through a 480+ volt charging point.

    Learn More About Charging >

  • The time it takes to charge a BEV depends largely on the level or speed of the charger used. Level 1 is a standard 120-Volt outlet, and charging a BEV can take from 20 to 50 hours. Level 2, a dedicated 240-Volt service can charge a BEV 3 to 7 times faster. Level 3, also known as fast chargers, can provide a full charge in as little as one hour.

  • There are more than 5,000 public charging stations in Canada, and that network continues to expand. The Transport Canada website makes it easy to find the closest public charging station. Your Toyota App also puts charging information close at hand, including your charging level, driving range, and nearest charging station.

    Learn More About Charging >

  • Toyota invests in a range of electrified vehicles, including HEV, PHEV, FCEV, and BEV. Overall, Toyota plans to expand to around 70 electrified models globally by 2025. This future lineup will feature 15 dedicated BEVs, including seven carrying the bZ (Beyond Zero) brand moniker. This diverse portfolio of electrified products will help propel Toyota toward its goal of carbon neutrality by 2050.

  • bZ stands for Beyond Zero, an ideal that aims for carbon neutrality throughout the vehicle’s lifecycle – from production to end-of-life recycling.

  • Toyota BEVs follow the same maintenance schedule as conventional vehicles: every 6 months or 8,000 km (whichever comes first). The way the BEV system works can reduce how often other areas of the car need servicing. For example, the brakes are

    regenerative, saving pad & rotor life, there is no transmission fluid, and there are no starters, alternators or belts to be replaced.

  • BEVs can save you money over their lifetime in several ways. For example, you’ll never pay for gasoline again. And, a full charge from a domestic socket can cost as little as __. Just as important, BEVs produce no tailpipe emissions, which can lessen greenhouse gasses, and, in turn, lessen our impact on the environment.

  • In addition to the 3-year or 60,000 KM* Basic Complete Vehicle Warranty, Toyota Battery Electric Vehicles (BEVs) come with a Battery Electric Vehicle (BEV) components coverage – good for 8 years or 160,000* km and an Electric Vehicle Battery Warranty – good for 8 years or 160,000* km.

    *Whichever comes first [NEED FULL DISCLAIMER HERE]

  • The federal government’s iZEV program offers an incentive of up to $5,000 for the purchase of a zero emission vehicle. Most provinces offer additional incentives.

    * Federal and provincial electric vehicle incentives (each an "Incentive") each represent a maximum incentive or rebate amount provided by the federal government and the participating provincial governments (each a "Jurisdiction") on eligible vehicles. The amount of the Incentive, its terms and conditions, and its eligibility or application varies by Jurisdiction, model and trim level, MSRP, payment method, term, and any other criteria that may be established by each Jurisdiction. Incentive applied after applicable taxes in each Jurisdiction. The Incentive programs are administered independently by each Jurisdiction and are subject to cancellation or change. Toyota is not responsible for the administration of Incentive programs, and any changes or cancellations, and makes no representations about the actual amount or eligibility for the Incentive. Incentive information is provided for informational purposes only. Conditions and limitations apply. Consult the applicable Jurisdiction or see your dealer for detail.

Hydrogen Fuel Cell Electric

  • There’s nothing complicated about driving hydrogen fuel cell electric vehicles. You fuel up with hydrogen in the same way you would a gas-powered vehicle. The hydrogen is stored in carbon fibre, high-impact resistant tanks. Hydrogen travels from the tanks to the fuel cell stack. There, it goes through a chemical reaction involving oxygen in the air to create the electricity that powers the vehicle. What’s more, energy is captured every time you hit the brakes, conserving power and creating even better efficiency.

    An FCEV, like the new Toyota Mirai, only takes about five minutes to refuel, emits only water from its exhaust, and has a range of up to 647km on a full tank*.

    * Fueling time varies with hydrogen fueling pressure and ambient temperature. ** Range of up to 647km (2022 Mirai XLE) and up to 602km (2022 Mirai Limited) based on Government of Canada approved test methodology for fuel cell electric vehicles. Estimated FCEV range rating when hydrogen tanks are completely full. Actual mileage traveled will vary and is dependent on many factors such as traffic, road and weather conditions, vehicle maintenance, refueling practices, driving speed and style, fuel cell age, battery age, and cargo load.

  • Toyota’s fuel cell systems are designed and tested for Canada just like any Toyota vehicle, and adhere to Canada Motor Vehicle Safety Standards. For example, the chassis of the new Toyota Mirai is designed around the fuel cell system to protect components in a collision and is equipped with safety sensors to detect potential hydrogen leaks. If a collision is detected the hydrogen tank valves are shut off. Since hydrogen gas is lighter than air, it rapidly disperses, reducing the potential for damage in the event of ignition.

  • Not only does the new Mirai follow the same maintenance schedule of every 6 months or 8,000 KM (whichever comes first), but the way FCEV system works can reduce how often other areas of the car need servicing. For example, the brakes are regenerative, saving pad & rotor life, and there are no starters, alternators or belts to be replaced.

  • Estimated EPA driving range for the new Mirai is up to 647km*. Actual range will vary based on driving habits and other factors

    * Fueling time varies with hydrogen fueling pressure and ambient temperature. ** Range of up to 647km (2022 Mirai XLE) and up to 602km (2022 Mirai Limited) based on Government of Canada approved test methodology for fuel cell electric vehicles. Estimated FCEV range rating when hydrogen tanks are completely full. Actual mileage traveled will vary and is dependent on many factors such as traffic, road and weather conditions, vehicle maintenance, refueling practices, driving speed and style, fuel cell age, battery age, and cargo load.

  • You fuel up with hydrogen in the same way you would a gas-powered vehicle. It takes approximately 5 minutes to fill a hydrogen fuel tank. Actual fuelling time will vary based on hydrogen fuelling pressure and ambient temperature.

Charging Your Vehicle

  • Charging at home is simple and convenient. Using the Toyota App or your vehicle’s Charge Management System, you can set a charging schedule that suits your specific daily routine while also taking advantage of off-peak electricity costs.

  • Charge time is dependent on the state of charge of your vehicle. One key factor that affects charging is weather. As the temperature approaches freezing and below, we strongly recommend AC charging. DC Fast Charging times will increase as the temperature drops. For example, at -10 degrees Celsius, DC Fast Charging times can increase by approximately five times. As temperatures drop even further, DC Fast Charging may be considerably longer or not possible.

    In order to ensure effective charging and preserve battery health over the life of the vehicle DC Fast Charging should be limited to two sessions per day year-round.

  • The charge time for a Prius Prime is as fast as 2 hr 10 min on a level 2 240v outlet^1 and up to 5 hr 30 min* on a standard 120v household outlet^2

    ^1 Charge time is for 240v outlet (charging station). Always plug-in in accordance with Owner's Manual.

    ^2 Charge time is for standard 120v household outlet. Always plug-in in accordance with Owner's Manual.

  • The RAV4 Prime can charge in as fast as 2 hr 30 mins on a level 2 240v outlet^1.

    ^1 Charge time is for 240v outlet (charging station). Always plug-in in accordance with Owner's Manual.

  • Toyota BEVs and PHEVs come standard with a level 1 charging cable that can be plugged into any 120v household outlet.

    Level 2 charging at home will require the purchase of a charger and the associated installation^ costs. Please contact a certified installer about requirements, including the right plug head, and costs. Federal and Provincial charger rebates may be applicable.

    ^1To reduce risk of fire, injury, or property damage, only (i) purchase/install a safety certified EV charger with voltage/current that are vehicle compatible (ii) use a licensed insured electrical professional to install charger (iii) install and operate in accordance with charger manufacturer's instructions/warnings and applicable laws.

    [All Provinces]

    Learn About Federal Rebates for Home Chargers >

    [BC Only]

    Learn About Rebates for Chargers in British Columbia >

    [QC Only]

    Learn About Rebates for Chargers in Quebec >

  • The Transport Canada website makes it easy to locate a charger near you.

    The Toyota App is also a useful tool to help find a charging station while on the go.

  • To get the most out of your battery electric vehicle, make charging a regular habit by setting a charging schedule using the Toyota App or the vehicle’s Charge Management System to allow you to get the most out of your range and to avoid range anxiety.

Help Me Choose an Electrified Powertrain

Not sure which electrified powertrain best suits your driving needs? We can help narrow down the best choice for you with just a few questions.

Take the Powertrain Quiz

Still Want to Learn More?

The more you know, the more you will appreciate the benefits of electrifying your ride.

Hybrid Electric
Vehicles

Learn More

Plug-In Hybrid Electric
Vehicles

Learn More

Battery Electric
Vehicles

Learn More

Fuel Cell Electric
Vehicles

Learn More