Select a Province & Language

The province you select allows us to calculate a MSRP based estimated price for your vehicle. The province you select allows us to calculate an estimated price for your vehicle which includes Freight & PDI of -, Air Conditioning Charge of $100 if applicable and Dealer Fees of up to .

Please click "Apply" to update your preferences

Sélectionner une province et une langue

La province que vous sélectionnez nous permet de calculer un prix estimé en fonction du PDSF pour votre véhicule. La province que vous sélectionnez nous permet de calculer un prix estimé pour votre véhicule qui inclut les frais de transport et de préparation de à , les frais de climatisation de 100 $, s’il y a lieu, et les frais du concessionnaire allant jusqu'à .

Veuillez cliquer sur « Appliquer » pour mettre à jour vos préférences

Skip to Content

Frequently Asked Questions


  • Here is a list of meanings of recent and current Toyota model cars, trucks and SUVs.


    Named after Charis, a goddess in Greek mythology, who was a symbol of beauty and elegance. "Ya" refers to the German expression of agreement, symbolizing the car's broad appeal in styling and representative of Toyota's next generation of global cars.


    Named after the outer envelope or crowning portion of a flower.


    Derived from the Latin prefix meaning "to go before". Prius “c “ indicates the Prius perfect for the city. Prius “v” denotes the most versatile Prius.


    Comes from kan-muri, the Japanese word for crown.


    Refers to a legendary island paradise in the western seas off the British Isles where King Arthur was carried. Evokes images of comfort, spaciousness and sophistication.


    Venza is a combination of the words "venture" and "Monza," a city in Northern Italy with a racecourse named Autodromo Nazionare Monza. The name was chosen to represent adventure, outdoor leisure and driving performance.


    Derived from the Italian city of Siena.


    Recreational Active Vehicle with 4WD.


    Conveys power, energy and ruggedness.


    Refers to a combination of 4-wheel drive and off-road runner.


    Named after the great redwood Sequoia tree to convey strength, longevity and beauty.


    Derived from a native word for snowy mountain. Chosen for its outdoor images of strength and power.


    Refers to a rugged terrain that conveys strength and robustness.

  • As part of the next chapter of transition, the Scion FR-S and Scion iM will be available for 2017 model year as the Toyota 86 and Toyota Corolla iM. Toyota looks forward to this next chapter, welcoming a new generation of car buyers.

  • As a Scion owner you can take your vehicle to any Toyota dealership and still expect the same great service from our knowledgeable technicians. Any Toyota dealership can service your Scion. Any warranty on your Scion vehicle will continue to apply as normal without any interruption.

  • A few simple tips for the first 1,600 km can add to the future economy and long life of your new Toyota. These tips can be found in your Owner's Manual. Refer to the index for the exact page location.

  • The Toyota Mirai is currently a concept vehicle in Canada, though a production version of the Mirai has been released in some other regions. The FT-1 remains a concept vehicle globally. For the latest information on Toyota Concept Vehicles and vehicles that are Coming Soon, please visit the Concept & Coming Soon section.

  • To import a Toyota vehicle to Canada, we recommend that you contact the Registrar of Imported Vehicles at Dial and Call 1-888-848-8240. You may also visit their website at or send an email to

  • For towing information on current model year vehicles, please visit the Vehicles section, select the vehicle of your choice, and choose Specifications.

    Towing and weight capacity information is also available in your vehicle's Owner's Manual in the Trailer Towing section. You may also contact your Toyota dealership for further information.

    Note: Please refer to your Owner's Manual for additional towing information. Toyota does not recommend exceeding your vehicle's load capacity as this could have an adverse effect on performance, braking, durability, and driving efficiency.

Shopping Tools

  • To purchase a Toyota vehicle, please contact your local Toyota dealer. You can also price a Toyota on-line.

  • No. All retail sales transactions of Toyota vehicles are processed directly through Toyota dealerships in Canada, so you must contact a Toyota dealer. Toyota Canada is the distributor of new Toyota vehicles in Canada and is responsible for the warranties of these vehicles.

  • A Toyota dealer is free to set their own prices for Toyota products and services. The Build & Price tools enables you to obtain a reasonable estimate based on Manufacturer’s Suggested Retail Price (MSRP) and gives you the option of including taxes and fees but the final price will be negotiated between you and your Toyota dealer.

  • No. At the present time, pricing is only available on new, unregistered Toyota vehicles. See your local dealer for information and pricing on dealer demonstrators.

  • An appraisal is an evaluation of a the condition and value of a vehicle, which represents a dealer's assessment of what the dealership would be willing to pay for that vehicle. This offer to purchase may be contingent on your purchase of another vehicle from the dealership.

  • Toyota is pleased to present you with an estimated trade-in value of your vehicle based on figures provided by an independent third party, Canadian Black Book® (CBB), accessible here.

    These CBB figures available through are for based on market conditions and the information that you provide and are for reference purposes only. The actual value of your vehicle can only be determined through an appraisal at a participating Toyota dealership and may be less, the same, or more than the figures presented by CBB. Contact your Toyota dealer for an appraisal of the value of your vehicle.

    Note: Toyota Canada Inc. is the distributor of new Toyota vehicles in Canada and is responsible for the New Vehicle Warranty but is not involved with assessing used or trade-in vehicle value.

  • There may be costs involved with selling your vehicle privately. Many customers find that the convenience of trading in their currently owned vehicle, plus the tax savings it provides on the new vehicle purchase, provide a benefit when compared to the time requirements, financial costs (such as advertising, vehicle repairs), and hassle, of selling a vehicle privately.

  • Toyota Red Tag Days is an annual national sales campaign, usually offered in the Spring. Red Tag Days offers Toyota shoppers special promotional offers such as finance or lease incentives, special finance rates, and more. In addition to Red Tag Days, Toyota offers several national promotions throughout the year. Visit our Special Offers & Promotions page to learn more.

  • Available incentives are included as applicable when you Build & Price a vehicle. If additional Hybrid programs and incentives are introduced, we will include relevant information in the Shopping Tools > Promotions section of this website. For additional information on Toyota Hybrids, please visit our Hybrids page.

Parts & Service

  • Genuine Toyota parts and accessories are sold through the Parts Department of Toyota dealerships. The Parts personnel at your Toyota dealership can determine the availability and price of the parts and accessories required, and can assist in the processing of your order.

  • There may be differences between genuine Toyota filters and aftermarket filters. Genuine Toyota filters are designed and engineered to fit Toyota vehicles specifically and to maintain the filtration of dirt or particles within the oil to match the recommended oil change interval of 8000 km. Aftermarket filters may not have the same fit or be manufactured to the same standards as genuine Toyota filters and may cause engine concerns.

  • We continually compare our pricing to other manufacturers and the aftermarket. In many instances our price is comparable to the aftermarket. Toyota Canada Inc. sells parts to our authorized dealers and provides suggested selling prices. Dealers are free to set their own retail selling prices.

    Note: For more information on Toyota parts, please visit Toyota Parts in our Parts & Service section.

  • Yes. Only genuine Toyota parts and accessories are covered by the Toyota Replacement Parts and Accessories Warranties. Non-genuine or aftermarket parts and accessories, or any damage or failures resulting from their use, are not covered by any Toyota warranty.

  • If your seat belt fits too snugly, please contact your Toyota dealer to obtain a seat belt extender. For details, please schedule an appointment with your Toyota dealer who will explain the seatbelt procedure and take your measurement to ensure a proper fit and positioning of the seat belt.

  • Toyota offers genuine Toyota synthetic oil (TGMO 0W-20). For information, please contact your Toyota dealer .

  • No. Tires originally installed on your Toyota vehicle are warranted by the respective tire manufacturer. Please refer to the tire pamphlet provided with your Toyota vehicle. You may also contact your Toyota dealer for assistance.

  • Toyota selects original equipment tire size and grade to match the specifications of the vehicle and to optimize ride comfort and handling. When replacing a tire, you should select one of equal size and grade to the original tire and in accordance with loading requirements. Changing the tire size can affect the vehicle's ride comfort and handling performance and may also affect the operation of features such as the speedometer or odometer.

    Snow tires are recommended in regions where average temperatures are below 7 degrees celsius and/or harsh winter conditions exist. You should also select snow tires that are comparable to the original tires on your vehicle.

    Visit the Toyota Tire Centre or contact your local Toyota dealer for additional information on suitable tires for your driving needs.

  • Tire pressure is specified in your Owner's Manual and is also found on the label inside the glove compartment door or on the driver's door pillar.

  • For details on the decoding of tire sidewall markings, please visit the Toyota Tire Centre where you can find out all about tires.

  • For security reasons, and to ensure that only the Owner has access to key codes, Toyota Canada is unable to provide key codes. Please contact your Toyota dealer if you have lost your vehicle keys and need a replacement. Proof of ownership will be required.

"My Toyota" Owner's Info

  • Until 2016, Club Toyota was an on-line service offered to owners/lessees of Toyota vehicles of model year 1996 or newer. Owner’s Services are now offered directly through by visiting our "My Toyota" section.

  • The Vehicle Identification Number, or VIN, is a sequence of 17 alphanumeric characters used to uniquely identify your vehicle. The VIN on vehicles purchased prior to 1992 may consist of fewer digits.

    • Toyota VINs beginning with "2" indicate vehicles assembled in Canada.
    • Vehicles with VINs beginning with "1", "4", or "5" represent vehicles assembled in the United States.
    • Vehicles with VINs beginning with "J" were produced in Japan.
    • The 2nd digit indicates the Manufacturer, which is Toyota.
    • The next 6 digits (3 through 8) are the Vehicle Description Section (VDS). These provide information on the vehicle, engine, model and body style.
    • The ninth digit is a check digit used internally.
    • The 10th digit indicates the model year. Letters (except "O" and "Z") were used for vehicles up to the 2000 model year, while numbers are used for 2001 and newer vehicles. For example, "X" means the 1999 model year, "Y" is the 2000 model year and "1" represents the 2001 model year.
    • The 11th digit is the plant code.
    • Finally, digits 12 – 17 are the unique vehicle serial number.
    • The letter "O" is never used in a VIN. "0" always refers to the number zero.
  • The Vehicle Identification Number (VIN) is displayed:

    • On the driver's side dashboard near or under the bottom portion of the windshield
    • On the ownership registration card
    • On your vehicle insurance card
    • On the certification label found on the driver's side doorjamb on most vehicles
  • Warranty information, such as comprehensive and powertrain warranty, and more, can be found on our Warranty Page as well as in the Toyota Owner’s Manual Supplement. For further Toyota warranty questions, please contact your Toyota dealer .

  • Please refer to your vehicle's Owner's Manual for detailed information pertaining to the Air Bag/Supplemental Restraint Systems.

About Toyota

  • The Toyota logo consists of three ellipses, each of which has two central points symbolizing the T of Toyota. The ellipses symbolize the unification of the hearts of our customers and the heart of Toyota products. The background space represents Toyota's technological advancement and the boundless opportunities ahead.

  • Toyota’s parent company Toyota Motor Corporation is located in Japan. Toyota vehicles are manufactured throughout the world, and the Toyota vehicles sold in Canada are currently built in Japan, the United States of America, and Canada. Toyota Motor Manufacturing Canada - which has 3 plants operating in Cambridge and Woodstock, Ontario, produces the Corolla and RAV4.

  • For job opportunities at TMMC, please visit

  • Your ideas and opinions are valuable to us. Please visit the Contact Us section of our website to submit your comments to us. However, due to the possibility of conflict between developments from within the Toyota organizations and ideas submitted by interested persons, it is our policy not to accept unsolicited suggestions for new products, inventions, patents, proposals, marketing or advertising ideas.

  • Here is our statement on Privacy and Internet Security

    Privacy Statement

    Toyota Canada Inc. respects your privacy and will strive to protect the confidentiality of the information supplied by you to us on this site.

    Toyota Canada Inc. will never sell your information that you provide on this site to another company and will not offer the personal information supplied to a third party unless we have first obtained your consent.

    The amount of information collected depends on how you use this site. You consent to the collection of information we request and that you provide.

    We will use the information to generate statistics, measure site activity and develop policies to maximize your pleasurable car buying experience. The information will only be used by Toyota Canada Inc., the dealer you choose and Toyota Financial Services.

    If you tell us that the information you supply should not be used for further contact, that request will be respected. If, for any reason, you question or are unsure about the security of the information supplied by you, you may contact Toyota Canada Inc.'s call centre by calling Dial and Call 1-888-TOYOTA-8 to speak with a service representative directly.

    Your confidential access and use of this site cannot be guaranteed by Toyota Canada Inc. Consequently, Toyota Canada Inc. shall not be responsible for any harm that you or any person may suffer as a result of your access and use of this site.

    Toyota Canada Inc. reserves the right to change its privacy policy and will provide you with notice, through this site, at least seven (7) days prior to its effective date.

    Note: For additional privacy information, please read our Privacy Policy.

    1. Open Internet Explorer.
    2. Hit the F12 button (Developer Tools will open).
    3. In the top bar (File, Find, Disable, View, etc), on the right, there will be a Browser Mode setting. Change this to the latest Internet Explorer version you see. Ensure Compatibility View is not selected.
    4. To the right of Browser Mode, there will be a Document Mode setting. Change this to "Standards (Page Default)".
    5. The page will automatically reload.
    6. Close the Developer Tools.

  • Please submit your completed proposal for a Toyota Franchise to:

    Toyota Canada Inc.
    Head Office
    Customer Interaction Centre
    1 Toyota Place
    Toronto ON M1H 1H9
    Fax: Dial and Call (416) 431-8035


  • Entune 3.0 App Suite Connect is the next generation of Toyota App Suite functionality, which allows customers to use some of today’s most popular apps on their vehicle’s multimedia display.

  • App Suite Connect is currently available for download in the Apple App Store and Google Play Store. The app is for the 2018 Camry and select future Entune 3.0 equipped Toyota vehicles.

  • While App Suite Connect is available for download on your smartphone, the app cannot be implemented into existing vehicles through hardware or software upgrades. The app is only compatible with the upcoming 2018 Camry and future Toyota vehicles equipped with Entune 3.0 Audio, Entune 3.0 Audio Plus, and Entune 3.0 Premium Audio multimedia display systems.

More questions?