Select a Province & Language

The province you select allows us to calculate a MSRP based estimated price for your vehicle. The province you select allows us to calculate an estimated price for your vehicle which includes Freight & PDI of -, Air Conditioning Charge of $100 if applicable and Dealer Fees of up to .

Please click "Apply" to update your preferences

Sélectionner une province et une langue

La province que vous sélectionnez nous permet de calculer un prix estimé en fonction du PDSF pour votre véhicule. La province que vous sélectionnez nous permet de calculer un prix estimé pour votre véhicule qui inclut les frais de transport et de préparation de à , les frais de climatisation de 100 $, s’il y a lieu, et les frais du concessionnaire allant jusqu'à .

Veuillez cliquer sur « Appliquer » pour mettre à jour vos préférences

Skip to Content

Frequently Asked Questions


  • Here is a list of meanings of recent and current Toyota model cars, trucks and SUVs.


    Named after Charis, a goddess in Greek mythology, who was a symbol of beauty and elegance. "Ya" refers to the German expression of agreement, symbolizing the car's broad appeal in styling and representative of Toyota's next generation of global cars.


    Named after the outer envelope or crowning portion of a flower.


    Derived from the Latin prefix meaning "to go before". Prius “c “ indicates the Prius perfect for the city. Prius “v” denotes the most versatile Prius.


    Comes from kan-muri, the Japanese word for crown.


    Refers to a legendary island paradise in the western seas off the British Isles where King Arthur was carried. Evokes images of comfort, spaciousness and sophistication.


    Venza is a combination of the words "venture" and "Monza," a city in Northern Italy with a racecourse named Autodromo Nazionare Monza. The name was chosen to represent adventure, outdoor leisure and driving performance.


    Derived from the Italian city of Siena.


    Recreational Active Vehicle with 4WD.


    Conveys power, energy and ruggedness.


    Refers to a combination of 4-wheel drive and off-road runner.


    Named after the great redwood Sequoia tree to convey strength, longevity and beauty.


    Derived from a native word for snowy mountain. Chosen for its outdoor images of strength and power.


    Refers to a rugged terrain that conveys strength and robustness.

  • As part of the next chapter of transition, the Scion FR-S and Scion iM will be available for 2017 model year as the Toyota 86 and Toyota Corolla iM. Toyota looks forward to this next chapter, welcoming a new generation of car buyers.

  • As a Scion owner you can take your vehicle to any Toyota dealership and still expect the same great service from our knowledgeable technicians. Any Toyota dealership can service your Scion. Any warranty on your Scion vehicle will continue to apply as normal without any interruption.

  • A few simple tips for the first 1,600 km can add to the future economy and long life of your new Toyota. These tips can be found in your Owner's Manual. Refer to the index for the exact page location.

  • The Toyota Mirai is currently a concept vehicle in Canada, though a production version of the Mirai has been released in some other regions. The FT-1 remains a concept vehicle globally. For the latest information on Toyota Concept Vehicles and vehicles that are Coming Soon, please visit the Concept & Coming Soon section.

  • To import a Toyota vehicle to Canada, we recommend that you contact the Registrar of Imported Vehicles at Dial and Call 1-888-848-8240. You may also visit their website at or send an email to

  • For towing information on current model year vehicles, please visit the Vehicles section, select the vehicle of your choice, and choose Specifications.

    Towing and weight capacity information is also available in your vehicle's Owner's Manual in the Trailer Towing section. You may also contact your Toyota dealership for further information.

    Note: Please refer to your Owner's Manual for additional towing information. Toyota does not recommend exceeding your vehicle's load capacity as this could have an adverse effect on performance, braking, durability, and driving efficiency.

Shopping Tools

  • To purchase a Toyota vehicle, please contact your local Toyota dealer. You can also price a Toyota on-line.

  • No. All retail sales transactions of Toyota vehicles are processed directly through Toyota dealerships in Canada, so you must contact a Toyota dealer. Toyota Canada is the distributor of new Toyota vehicles in Canada and is responsible for the warranties of these vehicles.

  • A Toyota dealer is free to set their own prices for Toyota products and services. The Build & Price tools enables you to obtain a reasonable estimate based on Manufacturer’s Suggested Retail Price (MSRP) and gives you the option of including taxes and fees but the final price will be negotiated between you and your Toyota dealer.

  • No. At the present time, pricing is only available on new, unregistered Toyota vehicles. See your local dealer for information and pricing on dealer demonstrators.

  • An appraisal is an evaluation of a the condition and value of a vehicle, which represents a dealer's assessment of what the dealership would be willing to pay for that vehicle. This offer to purchase may be contingent on your purchase of another vehicle from the dealership.

  • Toyota is pleased to present you with an estimated trade-in value of your vehicle based on figures provided by an independent third party, Canadian Black Book® (CBB), accessible here.

    These CBB figures available through are for based on market conditions and the information that you provide and are for reference purposes only. The actual value of your vehicle can only be determined through an appraisal at a participating Toyota dealership and may be less, the same, or more than the figures presented by CBB. Contact your Toyota dealer for an appraisal of the value of your vehicle.

    Note: Toyota Canada Inc. is the distributor of new Toyota vehicles in Canada and is responsible for the New Vehicle Warranty but is not involved with assessing used or trade-in vehicle value.

  • There may be costs involved with selling your vehicle privately. Many customers find that the convenience of trading in their currently owned vehicle, plus the tax savings it provides on the new vehicle purchase, provide a benefit when compared to the time requirements, financial costs (such as advertising, vehicle repairs), and hassle, of selling a vehicle privately.

  • Toyota Red Tag Days is an annual national sales campaign, usually offered in the Spring. Red Tag Days offers Toyota shoppers special promotional offers such as finance or lease incentives, special finance rates, and more. In addition to Red Tag Days, Toyota offers several national promotions throughout the year. Visit our Special Offers & Promotions page to learn more.

  • Available incentives are included as applicable when you Build & Price a vehicle. If additional Hybrid programs and incentives are introduced, we will include relevant information in the Shopping Tools > Promotions section of this website. For additional information on Toyota Hybrids, please visit our Hybrids page.

Parts & Service

  • Genuine Toyota parts and accessories are sold through the Parts Department of Toyota dealerships. The Parts personnel at your Toyota dealership can determine the availability and price of the parts and accessories required, and can assist in the processing of your order.

  • There may be differences between genuine Toyota filters and aftermarket filters. Genuine Toyota filters are designed and engineered to fit Toyota vehicles specifically and to maintain the filtration of dirt or particles within the oil to match the recommended oil change interval of 8000 km. Aftermarket filters may not have the same fit or be manufactured to the same standards as genuine Toyota filters and may cause engine concerns.

  • We continually compare our pricing to other manufacturers and the aftermarket. In many instances our price is comparable to the aftermarket. Toyota Canada Inc. sells parts to our authorized dealers and provides suggested selling prices. Dealers are free to set their own retail selling prices.

    Note: For more information on Toyota parts, please visit Toyota Parts in our Parts & Service section.

  • Yes. Only genuine Toyota parts and accessories are covered by the Toyota Replacement Parts and Accessories Warranties. Non-genuine or aftermarket parts and accessories, or any damage or failures resulting from their use, are not covered by any Toyota warranty.

  • If your seat belt fits too snugly, please contact your Toyota dealer to obtain a seat belt extender. For details, please schedule an appointment with your Toyota dealer who will explain the seatbelt procedure and take your measurement to ensure a proper fit and positioning of the seat belt.

  • Toyota offers genuine Toyota synthetic oil (TGMO 0W-20). For information, please contact your Toyota dealer .

  • No. Tires originally installed on your Toyota vehicle are warranted by the respective tire manufacturer. Please refer to the tire pamphlet provided with your Toyota vehicle. You may also contact your Toyota dealer for assistance.

  • Toyota selects original equipment tire size and grade to match the specifications of the vehicle and to optimize ride comfort and handling. When replacing a tire, you should select one of equal size and grade to the original tire and in accordance with loading requirements. Changing the tire size can affect the vehicle's ride comfort and handling performance and may also affect the operation of features such as the speedometer or odometer.

    Snow tires are recommended in regions where average temperatures are below 7 degrees celsius and/or harsh winter conditions exist. You should also select snow tires that are comparable to the original tires on your vehicle.

    Visit the Toyota Tire Centre or contact your local Toyota dealer for additional information on suitable tires for your driving needs.

  • Tire pressure is specified in your Owner's Manual and is also found on the label inside the glove compartment door or on the driver's door pillar.

  • For details on the decoding of tire sidewall markings, please visit the Toyota Tire Centre where you can find out all about tires.

  • For security reasons, and to ensure that only the Owner has access to key codes, Toyota Canada is unable to provide key codes. Please contact your Toyota dealer if you have lost your vehicle keys and need a replacement. Proof of ownership will be required.

"My Toyota" Owner's Info

  • Until 2016, Club Toyota was an on-line service offered to owners/lessees of Toyota vehicles of model year 1996 or newer. Owner’s Services are now offered directly through by visiting our "My Toyota" section.

  • The Vehicle Identification Number, or VIN, is a sequence of 17 alphanumeric characters used to uniquely identify your vehicle. The VIN on vehicles purchased prior to 1992 may consist of fewer digits.

    • Toyota VINs beginning with "2" indicate vehicles assembled in Canada.
    • Vehicles with VINs beginning with "1", "4", or "5" represent vehicles assembled in the United States.
    • Vehicles with VINs beginning with "J" were produced in Japan.
    • The 2nd digit indicates the Manufacturer, which is Toyota.
    • The next 6 digits (3 through 8) are the Vehicle Description Section (VDS). These provide information on the vehicle, engine, model and body style.
    • The ninth digit is a check digit used internally.
    • The 10th digit indicates the model year. Letters (except "O" and "Z") were used for vehicles up to the 2000 model year, while numbers are used for 2001 and newer vehicles. For example, "X" means the 1999 model year, "Y" is the 2000 model year and "1" represents the 2001 model year.
    • The 11th digit is the plant code.
    • Finally, digits 12 – 17 are the unique vehicle serial number.
    • The letter "O" is never used in a VIN. "0" always refers to the number zero.
  • The Vehicle Identification Number (VIN) is displayed:

    • On the driver's side dashboard near or under the bottom portion of the windshield
    • On the ownership registration card
    • On your vehicle insurance card
    • On the certification label found on the driver's side doorjamb on most vehicles
  • Warranty information, such as comprehensive and powertrain warranty, and more, can be found on our Warranty Page as well as in the Toyota Owner’s Manual Supplement. For further Toyota warranty questions, please contact your Toyota dealer .

  • Please refer to your vehicle's Owner's Manual for detailed information pertaining to the Air Bag/Supplemental Restraint Systems.

About Toyota

  • The Toyota logo consists of three ellipses, each of which has two central points symbolizing the T of Toyota. The ellipses symbolize the unification of the hearts of our customers and the heart of Toyota products. The background space represents Toyota's technological advancement and the boundless opportunities ahead.

  • Toyota’s parent company Toyota Motor Corporation is located in Japan. Toyota vehicles are manufactured throughout the world, and the Toyota vehicles sold in Canada are currently built in Japan, the United States of America, and Canada. Toyota Motor Manufacturing Canada - which has 3 plants operating in Cambridge and Woodstock, Ontario, produces the Corolla and RAV4.

  • For job opportunities at TMMC, please visit

  • Your ideas and opinions are valuable to us. Please visit the Contact Us section of our website to submit your comments to us. However, due to the possibility of conflict between developments from within the Toyota organizations and ideas submitted by interested persons, it is our policy not to accept unsolicited suggestions for new products, inventions, patents, proposals, marketing or advertising ideas.

  • Here is our statement on Privacy and Internet Security

    Privacy Statement

    Toyota Canada Inc. respects your privacy and will strive to protect the confidentiality of the information supplied by you to us on this site.

    Toyota Canada Inc. will never sell your information that you provide on this site to another company and will not offer the personal information supplied to a third party unless we have first obtained your consent.

    The amount of information collected depends on how you use this site. You consent to the collection of information we request and that you provide.

    We will use the information to generate statistics, measure site activity and develop policies to maximize your pleasurable car buying experience. The information will only be used by Toyota Canada Inc., the dealer you choose and Toyota Financial Services.

    If you tell us that the information you supply should not be used for further contact, that request will be respected. If, for any reason, you question or are unsure about the security of the information supplied by you, you may contact Toyota Canada Inc.'s call centre by calling Dial and Call 1-888-TOYOTA-8 to speak with a service representative directly.

    Your confidential access and use of this site cannot be guaranteed by Toyota Canada Inc. Consequently, Toyota Canada Inc. shall not be responsible for any harm that you or any person may suffer as a result of your access and use of this site.

    Toyota Canada Inc. reserves the right to change its privacy policy and will provide you with notice, through this site, at least seven (7) days prior to its effective date.

    Note: For additional privacy information, please read our Privacy Policy.

    1. Open Internet Explorer.
    2. Hit the F12 button (Developer Tools will open).
    3. In the top bar (File, Find, Disable, View, etc), on the right, there will be a Browser Mode setting. Change this to the latest Internet Explorer version you see. Ensure Compatibility View is not selected.
    4. To the right of Browser Mode, there will be a Document Mode setting. Change this to "Standards (Page Default)".
    5. The page will automatically reload.
    6. Close the Developer Tools.

  • Please submit your completed proposal for a Toyota Franchise to:

    Toyota Canada Inc.
    Head Office
    Customer Interaction Centre
    1 Toyota Place
    Toronto ON M1H 1H9
    Fax: Dial and Call (416) 431-8035

Toyota Entune 3.0

  • How do I register?

    For vehicles equipped with Safety Connect and/or Destination Assist, push the SOS button and an agent will complete enrollment.

  • My vehicle didn’t originally come with Entune. Is it possible to have Entune added to it?

    No. Due to equipment limitations, Entune 3.0 is only available at present on the 2018 Camry and Camry Hybrid.

    What models will be equipped with Entune 3.0 in the future?

    Our intent is to introduce Entune 3.0 to most of our lineup in the years ahead.

    How do I update Entune 3.0 in order to keep it current?

    Updates to the Entune 3.0 software on your infotainment system will be pushed through to your vehicle periodically by Toyota Canada. As a customer, you will receive a notification on your multimedia display requesting you to approve and install the update.

    How do I update the Entune 3.0 app on my smartphone in order to keep it current?

    Updates to the Entune 3.0 app on a customer smartphone will be pushed to customers via the application store of their respective platform in this case Apple App Store or Google Play Store.

    Can I restart my subscription to Entune 3.0 services post-cancellation?

    Yes. Just as easily as you can cancel your Entune 3.0 subscription services you can restart them. Simply call 1-888-TOYOTA8 to facilitate this.

  • What is Safety Connect?

    Safety Connect helps after an emergency. Drivers can be connected to our 24/7 response center at the touch of a button. In case of an accident, Safety Connect is like an added safety net. This service helps provide quick response and care from emergency service providers.

    What are the trial terms?

    Toyota vehicles that offer Safety Connect will equipped with a 3-year trial.

    What do I do if my vehicle is stolen?

    First, you'll need to file a stolen vehicle report with the police, who will provide you with a police case number. Then call the 24/7 response center at 1-888-TOYOTA8. With your active Safety Connect subscription and the police case number, we'll initiate tracking of your vehicle and report the location to the police.

    If my Navigation System malfunctions, is my Safety Connect service compromised?

    The Navigation System and Safety Connect product are separate hardware systems. If you are experiencing problems with your Navigation System, the Toyota Entune services that utilize the navigation such as Destination Assist may not work, but Safety Connect services will not be affected. If you are experiencing issues with your Navigation System, your Toyota dealer can help diagnose the problem.

    Can I request destination services by pushing the SOS button?

    No. SOS is a priority line for emergency situations only. If you ask for Destination Assist, you will be kindly told how to request destination services.

    What is Toyota Entune Safety Connect “Enhanced” Roadside Assistance?

    Safety Connect offers Enhanced Roadside Assistance, which provides your vehicle's GPS coordinates directly to your Safety Connect response center agent and to Roadside Assistance.

    What does the green light near my SOS button mean?

    The green indicator shows that the telematics system is active. All new vehicles purchased should have a green light before you leave the dealership. When you are connected with a response center agent, the green light will flash on and off. Press and hold the SOS button to cancel the call, or stay on the line for the operator to respond.

    What happens if the SOS button is accidentally pressed?

    The Safety Connect operator will answer the call. If there is no verbal response from the vehicle's occupants, the operator will dispatch emergency personnel to the vehicle location. In the event the button is accidentally pressed and the vehicle's occupants are safe and able to respond, they can push the button again to cancel or have the operator end the call, and no emergency personnel will be dispatched.

    If Safety Connect can track my vehicle, how will you protect my privacy?

    The protection of our customer's information and privacy is paramount to Toyota. A Safety Connect vehicle can be located with GPS if there is an airbag deployment (the vehicle is not continuously tracked in these instances, only located to direct emergency responders). To activate stolen vehicle tracking through Safety Connect, the Safety Connect response center must have a police report on file to ensure there is an actual theft involved. The Stolen Vehicle Location feature is designed to locate a vehicle, not an individual. For more information, please visit

    If my vehicle is in a bad cell area, will the Safety Connect system work?

    Safety Connect works on one of North America's largest cellular providers that also has roaming agreements with other carriers. In addition, Safety Connect's external antenna and retry (redial) process may connect when your cell phone will not. If there is no cellular coverage, Safety Connect will not work.

    Who contacts me if my stolen vehicle is recovered?

    It may be the police, response center, or the public safety answering point that will call you back at the number given to them if the vehicle is recovered.

    What can emergency services help me with?

    This could include situations needing fire, police, or paramedics, such as medical injuries, medical emergencies, accidents where ACN is not triggered, or seeing other people in emergency situations.

    My Safety Connect indicator lights flash red whenever I turn my vehicle on. Is something wrong with Safety Connect?

    No. When the ignition is turned on, the red indicator light will flash for 2 seconds, and the green light will then turn on if the service is active.

    Can I access App Suite Connect using Wi-Fi on my phone instead of cellular data?

    While App Suite Connect can be operated using Wi-Fi, using a secured Wi-Fi connection may result in a communication error message. If an error message appears, you may be required to turn off the secured Wi-Fi connection.

    Do the Entune 3.0 services Safety Connect & Destination Assist Connect use my data plan in any way?

    No. These services rely on equipment embedded in Entune-equipped vehicles to function unrelated to a customers smartphone.

    Do I have to pay for the Entune 3.0 service Safety Connect?

    For 3 years starting at the in-service date of the vehicle, Toyota Canada is pleased to offer our customers the peace-of-mind services of Safety Connect at no charge. At the end of the trial, customers may elect to maintain Safety Connect services by paid monthly subscription.

    What is the monthly fee in order to maintain Safety Connect & Destination Assist Connect services post-trial?

    Customers that wish to continue these services post-trial can opt to do so via paid monthly subscription at $9.95 CDN per month (plus taxes) for each service which is billed on a monthly basis directly to an authorized credit card. (Example: If in 4 years time you are subscribing to both services, you will be charged $19.90 CDN per month). Estimated renewal fee of $9.95 per month subject to change without notice. Applicable taxes not included.

    How do I cancel a paid subscription to Entune 3.0 Safety Connect & Destination Assist Connect?

    Customers have the ability to cancel their subscriptions for one or both of these Entune 3.0 services at any time by calling 1-888-TOYOTA8. Cancellation requests will be processed in the month they are received and services terminated at the end of that same month. (Example: If a request to cancel service occurs after the start of the month, services will remain active until the end of the month at which time they will terminate.)

  • What apps are included in App Suite Connect?

    • Slacker
    • Yelp
    • NPR One
    • Fuel
    • Sports
    • Stocks
    • Traffic Incidents (Entune 3.0 Audio, Entune 3.0 Audio Plus)
    • Weather (Entune 3.0 Audio, Entune 3.0 Audio Plus)

    How does the app connect with the vehicle?

    The app will pair with the vehicle via bluetooth

    Which multimedia display is App Suite Connect available for?

    App Suite Connect will be available for all multimedia displays combinations for vehicles equipped with Toyota Entune 3.0.

    What does the mobile app for App Suite Connect do?

    The mobile app, when paired to the vehicle via Bluetooth, passes application data (Yelp, NPR One, etc.) to your vehicle’s multimedia system.

    Will App Suite Connect use my phone’s data plan?

    Yes, all apps in App Suite Connect will use your phone’s data plan

    Which apps require logins?

    Individual logins are required for
    • NPR One
    • Slacker

    Can I upgrade my current Toyota vehicle to feature Entune 3.0 App Suite Connect?

    While App Suite Connect is available for download on your smartphone, the app cannot be implemented into existing vehicles through hardware or software upgrades. The app is only compatible with the upcoming 2018 Camry and future Toyota vehicles equipped with Entune 3.0 Audio, Entune 3.0 Audio Plus, and Entune 3.0 Premium Audio multimedia display systems.

    As a customer, can I add my own apps to Entune App Suite Connect?

    No. The apps within Entune App Suite Connect have been specially selected and can only be maintained by Toyota. For apps within App Suite Connect that you have no intention of using, it is possible to disable them via the Entune 3.0 app on your smartphone within the Catalog menu.

    Does Entune 3.0 use data from my data plan to function?

    Of the 3 primary services of Entune 3.0 (App Suite Connect, Safety Connect & Destination Assist Connect) only one, App Suite Connect, relies on a customer smartphone to receive the data it requires. To enable this, the device must have the Entune 3.0 app installed and have a suitable data plan. It is important to remember that the customer’s data plan provides the data that is used and charges may occur if the data plan capacity restrictions are exceeded.

    Will I be compensated in some way for the data used by Entune 3.0 App Suite Connect as found in my Entune-equipped vehicle?

    Toyota Canada is providing Entune 3.0 connectivity in our vehicles starting with the 2018 Camry as part of our mission to provide our customers with the most value and connectivity as it relates to their vehicles. Any and all charges or data usage as it pertains to the use of Entune 3.0 will be at the sole expense of the end user.

  • How long is the Destination Assist trial?

    Vehicles equipped with Entune 3.0 Premium Audio come with a 6 month trial.

    Do I have to pay for the Entune 3.0 service Destination Assist Connect?

    For 6 months starting at the in-service date of the vehicle, Toyota Canada is pleased to offer our customers the convenience of Destination Assist Connect at no charge. At the end of the trial, customers may elect to maintain Destination Assist Connect services by paid monthly subscription.

  • What is Scout GPS Link?

    On Entune-equipped vehicles that do not have embedded navigation, Scout GPS Link allows you to display Scout GPS's phone navigation on the display audio screen.

    What models is Scout GPS Link compatible with?

    Scout GPS Link is compatible on Entune- equipped vehicles equipped with a Entune Display Audio.

    Can I listen to music or answer a phone call while getting navigation? Will my music or phone call audio soften while getting navigation?

    Yes, you can still listen to music or answer a call while getting navigation. Music audio and phone call audio will not soften while getting navigation. The volume of guidance can be changed separately.

    Will Scout GPS Link automatically re-calculate my route if I am on a call and drive off course?

    Navigation will continue while you are on a call. Whether it will re-calculate a route and update directions should you fail to follow the route set out initially will depend on the phone carrier. Please check with your cell phone provider.

    How do I search for a destination while driving?

    While driving, use the push-to-talk button on your steering wheel. Say, "Search for ___," to find your destination. Then select a destination and say, "Go there," to begin navigation..

    When is navigation via turn-by-turn directions?

    You will receive turn-by-turn directions if you are connected to the head unit via only Bluetooth (no USB connection), or if you have an iOS phone which is not in enhanced mode and Scout isn't in the foreground.

    What types of cell phones are compatible with Scout GPS Link?

    All iOS 8 and onwards and Android 4.4 and onwards phones are compatible with Scout GPS Link. As Apple and Google evolve the iOS and Android operating systems, Scout GPS Link will also evolve, adding support for the latest phones, and discontinuing support for obsolete models. Features, functionality and performance may vary by phone, operating system and carrier. If you’re unsure whether your phone model or operating system meets the minimum requirements, please contact 1-888-869-6828 for further assistance.

    What data plan does Scout GPS Link use?

    Scout GPS Link uses your phone's data plan. What happens if I get a call while navigating? The multimedia display will switch to the phone screen. Other aspects depend on phone carrier.

    Can I turn off data tracking?

    Yes. You can switch data tracking on or off in the options menu.

    Can I use Scout GPS if I have embedded navigation?

    The Scout GPS Link app will not be available on an embedded navigation multimedia display.

    What features are available for hands-free usage of Scout GPS Link?

    You can use the push-to-talk button to utilize most features of Scout GPS Link. You can use Push-to-Talk to launch the Scout GPS Link app, search for a POI or an address, list recent or favorite destinations, go home or to work, cancel a route, start a navigation, call a POI, and add a POI to favorites.

    Can I use my Scout GPS Link app in multiple vehicles?

    Scout GPS Link can be used in multiple Toyota vehicles if the vehicle is a 2018 model year vehicle, or later, and includes the compatible multimedia display. To check compatability, call the 1-888-869-6828.

    Is Scout GPS Link a part of App Suite Connect?

    Yes, Scout GPS Link is a part of App Suite Connect.

    For Entune 3.0, which regions support Scout GPS Link?

    Scout GPS Link works in Canada

    Does my phone need to be connected via Bluetooth if it's already connected via USB?

    Yes, your phone must be connected via Bluetooth to use the Scout GPS Link with a compatible vehicle.

    Can multiple phones be connected at the same time?

    No, only one phone can be connected at a time.

    Does the Scout GPS Link application have to be launched on the smartphone to work on the vehicle’s multimedia display screen?

    Yes, the Scout GPS Link application needs to be launched on the smartphone to work on the multimedia display screen.

    Is a USB connection required to use Scout GPS Link?

    A USB connection is not required to use Scout GPS Link, although both Bluetooth and USB connections are required to get full-moving maps. Connecting via USB can also be utilized to charge your phone while Scout GPS Link is in use. If you are connected via Bluetooth without a USB connection, then you will receive turn-by-turn directions instead of full-moving maps.

    Who is the supplier for Scout GPS Link?

    Scout GPS Link is developed and owned by Telenav. This is not a Lexus or Toyota branded product.

    What happens if I lose cellular reception during my route?

    If you lose cellular reception during your route, the application will continue to give you guidance as long as you stay on the current route. If you deviate from your current route, the Scout GPS Link application will attempt to get updated guidance. If no cellular reception exists, the Scout GPS Link will be unable to retrieve the updated guidance.

    Does Scout GPS Link use data from my data plan to function?

    Yes. For those vehicles equipped with Entune 3.0 audio & Entune 3.0 Audio Plus the Scout app, in order to facilitate navigation, needs to be installed on a customer’s smartphone. As its own app, Scout relies on customer data to function.

Apple CarPlay

  • Only one system can be used at a time.

  • Visit for a complete list of CarPlay-enabled vehicles.

  • CarPlay cannot be installed on vehicles outside those referenced at

  • Unfortunately, Android Auto is not available.

  • For the most accurate information on CarPlay functionality, please visit the CarPlay website.

More questions?