Yes. Press the SOS button in your vehicle, provided it has not been disabled, and speak to an Agent or call Dial and Call1-800-290-4431.

To enroll, push the SOS button located in the overhead console for 1-2 seconds and then follow the recorded prompts to reach a Response Centre Agent. Only vehicles equipped with an SOS button require enrollment.

Press the SOS button in your vehicle and follow the prompts to reach a Response Centre Agent and state that you wish to make a change(s) to your account. Once the Agent verifies your identity using your profile passcode, they will facilitate your request(s).

App Suite services were discontinued in October 2023.

Depending on the vehicle, the following services are affected - Alexa®, NPR One®, iHeartRadio®, LiveXLive®, Scout® GPS Link, Destination Search, Saved Destinations, H2 Station Finder (where applicable), Fuel, Sports, Stocks, Traffic, Weather.

Multimedia display notifications, Remote Authorization, HD Traffic and HD Weather (where applicable) will not be impacted for vehicles that support these features.

For certain models and model years, a software update will be was made available on in October 30, 2023, to remove relevant icons from the multimedia display. App Suite can also be removed for most vehicles by deleting personal data. Any saved preferences you have, such as Contacts or saved radio stations, on the multimedia display will be lost as a result and require you to save them again. If you require assistance with this, you can contact Customer Service for further questions at 1-888-869-6828.

App Suite services were discontinued in October 2023. If you continue to receive App Suite error messages, you can select Delete Personal Data in your audio unit. This will also remove any saved preferences you have such as Contacts or saved Radio stations on the multimedia display as well.

Guests were notified about the possibility that application changes may occur over time when they registered for this functionality. Registered/active users can also see an announcement within the Toyota app.

Please check your app store for alternative options that may be available for you.

Support for Scout GPS Link ended on October 30, 2023.

* Applicable models only

Please check your app store for alternative options that may be available to you.

Users were notified in October 2023 that refunds requests should have been submitted before Nov 30, 2023,via [email protected] for next steps. After this date, Telenav will no longer process refunds. More information on requesting a refund can be found on Telenav’s website

Scout GPS Link – Discontinued as of Oct 30th, 2023 – TELENAV SUPPORT HELP CENTER

Contact Telenav support by emailing [email protected]

For the following vehicles, you can cancel your subscription at any time by calling Dial and Call1-800-290-4431 or by pressing the SOS button from within your vehicle and speaking with a Response Centre Agent. Cancellation requests will be processed in the month they are received and services terminated at the end of that same month. (Example: If a request to cancel service occurs after the start of the month, services will remain active until the end of the month at which time they will terminate.)

* Applicable models only

For the following vehicles, you can cancel your subscription at any time by calling Dial and Call1-800-290-4431 or by pressing the SOS button from within your vehicle and speaking with a Response Centre Agent. Cancellation requests will be processed in the month they are received and services terminated at the end of that same month. (Example: If a request to cancel service occurs after the start of the month, services will remain active until the end of the month at which time they will terminate.)