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Your Guide to Owning
a Battery Electric Vehicle

INTRODUCTION

Pioneering the Past, Present, and Future

At Toyota, we believe that different mobility needs require different mobility solutions. Our Electrified Journey began over 25 years ago with the introduction of the Prius in 1997. Today, more Canadians than ever are choosing electrified vehicles including Battery Electric Vehicles, or BEVs.

CHARGING

Charging your EV, at Home and On the Go

Charging is the process of returning energy to the battery of an electric vehicle. There are a couple different ways to return energy to a battery, such as through the process of regenerative braking and plug-in charging.

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Regenerative Braking

Takes kinetic energy involved in slowing down the vehicle and converts it into electricity to top up your battery, helping to prolong battery range.

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Plug-in Charging

Happens when the EV is connected to an external power source to transfer energy back to the battery.

  • Charging Variations

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    Regenerative Braking

    Takes kinetic energy involved in slowing down the vehicle, and converts it into electricity to top up your battery, prolonging battery range.

  • Charging Variations

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    Plug-in Charging

    Happens when the EV is connected to an external power source to transfer energy back to the battery.

Types of Charging

Did you know: Your vehicle has a maximum charging speed, regardless of how powerful the station is. Some stations may advertise a high power output (e.g., 150 kW), but that full speed may only be achievable on specific vehicles with 400V battery systems. Your BEV will only accept the power it can handle. For more information, visit the Charging Your EV page.

Charging Your Electric Vehicle
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LEVEL 1: Standard

120-Volt Outlet

At Home Charging

Level 1 charging is the simplest option, and it charges slowly. On the plus side, it uses power from standard wall outlets in homes.  All Toyota BEVs from 2026 and beyond include a dual-voltage charging cable to facilitate Level 1 charging. 

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LEVEL 2: Faster

240-Volt Outlet

At Home and Public Charging

Level 2 is like Level 1, but with twice the voltage and increased amperage. This means vehicles charge much faster. At home, this requires having a professional electrician install a Level 2 charger into higher voltage electrical outlets1 – like those that power large appliances like clothes dryers or ovens. In public, Level 2 is widely available at public stations.

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LEVEL 3: Fastest

480-Volt DCFC

Public Charging

DCFC (Direct Current Fast Charging) provides even higher voltage in the form of DC power. Level 3 requires the use of specialized equipment and manufacturer-specific plugs, which are not available in residential homes. Charging time will vary widely depending on weather conditions and other factors2.

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Charging at Home

Installing a dedicated Level 2 charger at your residence can make a lot of sense, especially for electric vehicle owners. These chargers use a 240-volt outlet, the same amount of power used by home appliances like a stove, or HVAC equipment. There are a number of factors to consider before installing a Level 2 charger, including the best location, the type of connector, the length of cord, permanent or portable installation, and amperage. We recommend speaking to a certified installer about requirements, including the right plug head, and installation costs.

Learn More About EV Charging
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Charging in Public

Toyota’s incorporation of the North American Charging System (NACS) port on certain vehicles offers convenient charging access to public charging stations across Canada. And finding public charger is easy! Simply use the Toyota App and in-car navigation to help you find the nearest charger. And should you ever run out of charge, Toyota Roadside Assistance3 can tow you to the nearest charging station so you can get back on the road. New vehicle owners can get coverage of up to 36 months with unlimited kms3.

Find Your Closest Charging Station

Charging Manuals

Access the Charging Cable Owner’s Manual to safely set up, operate, and get the most from your vehicle’s charging equipment.
J1772 Charging Cable Manual

(2023-25 Model Year BEVs and All Model Year PHEVs)

Download PDF
NACS Charging Cable Manual

(2026 Model Year BEV)

Download PDF

Charging Manuals

Access the Charging Cable Owner’s Manual to safely set up, operate, and get the most from your vehicle’s charging equipment.
J1772 Charging Cable Manual

(2023-25 Model Year BEVs and All Model Year PHEVs)

Download PDF
NACS Charging Cable Manual

(2026 Model Year BEV)

Download PDF

Charging Manuals

Access the Charging Cable Owner’s Manual to safely set up, operate, and get the most from your vehicle’s charging equipment.
J1772 Charging Cable Manual

(2023-25 Model Year BEVs and All Model Year PHEVs)

Download PDF
NACS Charging Cable Manual

(2026 Model Year BEV)

Download PDF
Have Questions about bZ or Other Battery Electric Vehicles?
Contact a Dealer
Have Questions about bZ or Other Battery Electric Vehicles?
Contact a Dealer

Tesla Supercharger Network

With the NACS Charging Adaptor, Toyota BEV owners now have access to a rapidly expanding NACS DC Fast-Charging network that includes Tesla Supercharger sites, adding many more convenient locations for quick, reliable charging. This expanded access makes planning both daily commutes and road trips easier than ever. (For Toyota battery electric vehicles only. 2025 and earlier BEV models require adaptor for use.)

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The NACS Charging Adaptor allows compatible Toyota BEV owners to access Tesla Supercharger sites locations, expanding available DC fast charging options beyond public networks.

The NACS charging adaptor is designed exclusively for 2025 and earlier Toyota BEV models. 2026 and newer Toyota BEVs are equipped with a standard NACS port.

As a Toyota BEV owner, access to a more extensive charging network provides added convenience and peace of mind.

Download the Toyota Electrified Vehicle Charging Accessories Guide
Download PDF

Plug & Charge

2026 model year BEVs adopt Plug & Charge† capability, an industry standard protocol that allows automatic identification, authentication and authorization at select public charging networks, reducing the need for multiple mobile charging applications. Arrive at network station and simply plug-in for charging to start automatically.

  • SIMPLE VEHICLE SETUP PROCESS

  • FUTURE ACCESS TO WIDER NETWORK OF CHARGING OPTIONS

  • MANAGE PLUG & CHARGE† SETTINGS

  • SIMPLE VEHICLE SETUP PROCESS

  • FUTURE ACCESS TO WIDER NETWORK OF CHARGING OPTIONS

  • MANAGE PLUG & CHARGE† SETTINGS

Plug & Charge

Now, Toyota BEVs adopt Plug & Charge† capability, an industry standard protocol that allows automatic identification, authentication and authorization at select public charging networks, reducing the need for multiple mobile charging applications. Arrive at a charging station and simply plug-in for charging to start automatically.

  • Simple vehicle setup process

  • Future access to wider network of charging options

  • Manage Plug & Charge† settings

  • Simple vehicle setup process

  • Future access to wider network of charging options

  • Manage Plug & Charge† settings

PUBLIC CHARGING TOOLS

Charging Made Easy with the Toyota App

Now, charging you electric vehicle (EV) in public has never been easier or more seamless, thanks to the Toyota App. Whether you are looking for a public charging station, planning a route, or want to check your charging history, the Toyota App puts everything you need in the palm of your hand.

EV Wallet

The Toyota App has an EV Wallet feature that simplifies payment at select public charging stations.

Plug & Charge

Plug & Charge (PnC) provides a secure and seamless charging experience, with automated communication between your EV and charging stations to automatically process payments.

Access to Tesla Supercharger Network

Register to the Tesla Supercharger Network via the Toyota App to locate compatible stations, initiate remote charging, and pay conveniently.

EV Route Planning
via Apple Maps

Enjoy peace of mind with EV Route Planning via Apple Maps. It recommends charging stops along the route to your planned destination, based on your vehicle characteristics and battery state of charge (SoC).

EV Route Planning via Apple Maps

Enjoy peace of mind with EV Route Planning via Apple Maps. It recommends charging stops along the route to your planned destination, based on your vehicle characteristics and battery state of charge (SoC).

EV Wallet

The Toyota App has an EV Wallet feature that simplifies payment at select public charging stations.

Plug & Charge

Plug & Charge (PnC) provides a secure and seamless charging experience, with automated communication between your EV and charging stations to automatically process payments.

Access to Tesla Supercharger Network

Register to the Tesla Supercharger Network via the Toyota App to locate compatible stations, initiate remote charging, and pay conveniently.

EV Route Planning via Apple Maps

Enjoy peace of mind with EV Route Planning via Apple Maps. It recommends charging stops along the route to your planned destination, based on your vehicle characteristics and battery state of charge (SoC). 

EV Route Planning via Apple Maps

Enjoy peace of mind with EV Route Planning via Apple Maps. It recommends charging stops along the route to your planned destination, based on your vehicle characteristics and battery state of charge (SoC).

EV Wallet

The Toyota App has an EV Wallet feature that simplifies payment at select public charging stations.

Plug & Charge

Plug & Charge (PnC) provides a secure and seamless charging experience, with automated communication between your EV and charging stations to automatically process payments.

Access to Tesla Supercharger Network

Register to the Tesla Supercharger Network via the Toyota App to locate compatible stations, initiate remote charging, and pay conveniently.

EV Route Planning via Apple Maps

Enjoy peace of mind with EV Route Planning via Apple Maps. It recommends charging stops along the route to your planned destination, based on your vehicle characteristics and battery state of charge (SoC). 

EV Route Planning via Apple Maps

Enjoy peace of mind with EV Route Planning via Apple Maps. It recommends charging stops along the route to your planned destination, based on your vehicle characteristics and battery state of charge (SoC).

Get the Most from Your BEV with the Toyota App

There are many ways that the Toyota App4 can help you enhance the use and enjoyment of your battery electric vehicle. Features include:

  • EV Wallet
  • Charging History
  • Charging Station Finder
  • Start/Stop Charging
  • Plug & Charge† Capability
  • Apple Maps EV Route Planning5
Learn About Toyota App
Learn About Toyota App
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SERVICE & MAINTENANCE

Experience the Ease of BEV Maintenance

Servicing and maintaining your BEV is no more difficult than with a typical gas-powered vehicle. In fact, the maintenance schedules of both Toyotas’ gas and electric vehicles are the same - every 6 months or 8,000 km. 

View Maintenance Schedule
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Roadside Assistance for Peace of Mind

In the event that you ever run out of charge, Roadside Assistance6 can provide towing to your home, or the nearest public EV charging station to help get you back on the road. With your new car warranty, Roadside Assistance is included for three years for unlimited kilometers. It can even be extended once expired.

Request Roadside Assistance

Or call - 1-888-TOYOTA-8

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How to Extend the Life of Your EV Battery

Your Toyota Service representative is your go-to expert for selecting the right tires for your EV—ensuring optimal handling, efficiency, and comfort.

  • Load & Safety: Your Toyota Service representative will confirm the correct tire load and speed rating for your EV’s weight and performance, as per the factory recommendations.  
  • Performance & Range: They’ll recommend tires that balance range, grip, and durability based on your driving needs and habits.  
  • Quiet Comfort: To maintain Toyota’s EV signature quiet ride, your expert can suggest low-noise tire options.

Keeping tires well maintained will help extend their life, so make sure to:

  • Monitor tire pressure: Keep tires at the recommended pressure for a smooth and safe ride. Your vehicle will notify you if the pressure is incorrect. 
  • Schedule wheel alignment: Get your vehicle aligned every 6 months to help ensure even wear. 
  • Rotate your tires: Rotate your tires around the vehicle so they wear out equally. Speak to your Toyota Service team about the recommended schedule.
Visit Toyota's Tire Centre

Avoid charging from 0% to 100% regularly and to keep the battery in a moderate charge range (10%-80%) for optimal longevity. After three 10-80% charge sessions, DC Fast Charging over the next 24 hour period may take longer and be less effective. Starting with 2026 model BEVS, this limit increases to five charging sessions per day.

Enabling software updates for your vehicle will ensure that it operates safely and efficiently. Over-The-Air Software Updates allow your vehicle to update its software wirelessly, with quality, capability and convenience updates that are made available for select vehicle systems, such as the multimedia system.  

Click Here for Firmware updates
Have Questions about bZ or Other Battery Electric Vehicles?
Have Questions about bZ or Other Battery Electric Vehicles?

Use these Links to Access Key BEV Information

DRIVING & TIPS

Enhancing the Driving Experience with your EV

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EV Driving Tips to Maximize Range

  • Engage Cruise Control

    Cruise control helps maintain a steady speed, which uses less energy than constant speed changes.

  • Use Regenerative Braking

    Take advantage of your EV’s ability to slow down and recover energy when you ease off the accelerator.

  • Manage Climate Control

    Heating and cooling can draw significant energy. Use energy-saving settings, when possible.

  • Keep Tires Properly Inflated

    Well-maintained tire pressure reduces rolling resistance and helps maximize range.

  • Ease Into Acceleration

    Smooth starts are better for your battery and your tires.

  • Know the Cost of Towing

    Pulling a trailer can significantly reduce your range.

  • Charge with a Buffer

    Try to reach public chargers with about 20% battery remaining.

  • Drive at Moderate Speeds

    Higher speeds drain your battery faster.

  • Watch the Wind

    Roof racks and rooftop cargo boxes can increase drag. Consider rear-mounted options to help your EV stay aerodynamic.

  • Travel Light

    Extra weight uses extra energy, so pack only what you need.

  • Engage Cruise Control

    Cruise control helps maintain a steady speed, which uses less energy than constant speed changes.

  • Use Regenerative Braking

    Take advantage of your EV’s ability to slow down and recover energy when you ease off the accelerator.

  • Manage Climate Control

    Heating and cooling can draw significant energy. Use energy-saving settings, when possible.

  • Keep Tires Properly Inflated

    Well-maintained tire pressure reduces rolling resistance and helps maximize range.

View Additional BEV Driving Tips

Pre-conditioning – Vital to Cold Weather Driving

Pre-conditioning warms the battery to its optimal temperature—especially important in cold weather—you can boost charging speed (especially at DC fast chargers) and help preserve long-term battery health.

Types of Pre-Conditioning

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    Cabin Pre-conditioning

    Pre-conditioning can heat or cool your cabin ahead of time, for a more comfortable drive. Most EVs let you do this remotely through a mobile app–perfect for frosty mornings or hot summer days.

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    Battery Pre-conditioning7

    By pre-conditioning the battery, an optimal temperature for charging can be ensured, allowing for higher charging power. This function can be activated manually or automatically by using the vehicle’s built-in navigation to find a fast-charging station.

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Cabin Pre-conditioning

Pre-conditioning can heat or cool your cabin ahead of time, for a more comfortable drive. Most EVs let you do this remotely through a mobile app–perfect for frosty mornings or hot summer days.

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Battery Pre-conditioning7

By pre-conditioning the battery, an optimal temperature for charging can be ensured, allowing for higher charging power. This function can be activated manually or automatically by using the vehicle’s built-in navigation to find a fast-charging station.

Towing with an Electric Vehicle

  • Towing Capability

    Certain Toyota battery electric vehicles have the capability to tow. Battery electric vehicles deliver more torque than gas vehicles, which will aid in acceleration (especially when towing a heavy weight.)

  • Plan Your Charging Stops

    Your range may be drastically impacted when towing with a battery electric vehicle. If you are towing with your battery electric vehicle, make sure you have a charging plan in advance to ensure you arrive to your location smoothly.

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Learn More about Battery Electric Vehicles

Want to know even more about Battery Electric Vehicles?

Read Helpful BEV Articles

Learn More about Battery Electric Vehicles

Want to know even more about Battery Electric Vehicles?

Read Helpful BEV Articles