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To locate a Toyota Canada Dealer with , enter a Postal Code, Province, City or Dealer Name:
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Global supply issues affecting the automotive manufacturing industry are causing new vehicle delivery delays and inventory of some vehicles may be limited. Please for information about availability of your preferred Toyota vehicle.
The Toyota App lets you stay connected with your Toyota no matter where you are. Start your engine*, lock your doors**, check your fuel level and more, all using your smartphone. Click below to get started.
In-app content dependent on factory equipment. Not all models/packages are compatible with the Toyota App.
* Not available on vehicles with manual transmission or mechanical key.
** Not available on vehicles with mechanical key.
Safety Connect on Toyota offers peace of mind with Stolen Vehicle Locator. Should your Toyota ever be stolen, our response operators will work with law enforcement to locate and recover your vehicle.
Learn More AboutSelect your vehicle to see which services are available
Not all models and packages available for the selected vehicle come with all Connected Services shown. Please filter further for more specific availability.
Learn more about Supra Connected Services
Learn more about our personal and vehicle data privacy practices
* Remote Engine start/stop and short range key fob remote start (requires active DCM) are available on select models only. DCM is active during connected services trial periods or with a paid subscription for connected services. Waiving your connected services will deactivate the DCM.
Apps, services and subscription terms vary depending on the vehicle, model and multimedia display. The wide range of available packages also means that it is easier for you to choose the vehicle that best suits your desire for convenient connectivity and enhanced peace of mind.
For further details please select a vehicle in the above tool.
The services and subscription rates for {{connectedModel.vehicleLabel}} are as follows:
Not all models and packages available for the selected vehicle come with all Connected Services shown.
| Subscriptions | Complimentary Trial Period | Pricing After Trial Period | ||
|---|---|---|---|---|
| See SiriusXM Canada for Subscription Plans | See Scout GPS Link App for Pricing |
To subscribe once your trial has expired, use the Toyota App.
* Subject to change without notice.
**Services are dependent upon connection to a compatible wireless network, provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance and will not provide compensation for reduced service availability.
Checking your vehicle status
Guest Driver Settings
You can specify certain Guest Driver parametres like distance or speed, exceeding which will prompt a notification to your smartphone.
Remote Engine start/stop and short range key fob remote start (requires active DCM) are available on select models only. DCM is active during connected services trial periods or with a paid subscription for connected services. Waiving your connected services will deactivate the DCM.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention, please visit www.toyota.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.
Android, Google PlayTM and Android Wear are registered trademarks of Google Inc.
Door Lock/Unlock
You can use the app to remotely lock/unlock your vehicle’s doors.
Checking your vehicle status
Guest Driver Settings
You can specify certain Guest Driver parametres like distance or speed, exceeding which will prompt a notification to your smartphone.
Operating hazards, flashing headlights
Your vehicle may also support remote activation of hazard lights or headlights. Simply press and hold a corresponding button within the App dashboard to complete a command.
Remote Engine start/stop and short range key fob remote start (requires active DCM) are available on select models only. DCM is active during connected services trial periods or with a paid subscription for connected services. Waiving your connected services will deactivate the DCM.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention, please visit www.toyota.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.
Android, Google PlayTM and Android Wear are registered trademarks of Google Inc.
Read More About Remote Connect * FAQs
Engine Start / Stop (AUTOMATIC TRANSMISSION ONLY)
To start your vehicle remotely using your Toyota App:
Climate Control (AUTOMATIC TRANSMISSION ONLY)
You can preset the desired temperature, operate defrosters or heated seats remotely.
Lock/Unlock Trunk or Hatch
You can remotely lock/unlock your trunk or hatch separate from the side doors.
Rear Seat Reminder Notification
If the built-in logic detects a possible rear seat occupant, the hazard lights will flash, and a notification will be sent to your phone if the rear doors are not opened after the vehicle was parked.
Pairing your smartwatch to Toyota App
Select 2020 and newer Toyota models equipped with a Remote Connect trial or subscription allow you to complete remote vehicle commands with select smartwatches.
If you have a compatible smartwatch paired to a compatible smartphone, you can use it to complete select Remote Connect including remote engine start/stop (automatic transmission only) and door lock/unlock. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
These features can be controlled via the smartwatch’s touch-screen interface. Follow these steps to get started:
Apple Watch®
Android Wear
Once you have set up Toyota App with your Apple Watch or Android Wear device, you are ready to continue using your Remote Connect features.
* Replaced with Remote Climate Start for Plug-in Hybrid and Battery Electric Vehicles.
** Remote door lock/unlock is not available on Plug-in Hybrid vehicles.
Remote Engine start/stop and short range key fob remote start (requires active DCM) are available on select models only. DCM is active during connected services trial periods or with a paid subscription for connected services. Waiving your connected services will deactivate the DCM.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention, please visit www.toyota.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.
Android, Google PlayTM and Android Wear are registered trademarks of Google Inc.
Read More About Remote Connect * FAQs
Engine Start / Stop (AUTOMATIC TRANSMISSION ONLY)
To start your vehicle remotely using your Toyota App:
Advanced Climate Control (AUTOMATIC TRANSMISSION ONLY)
You can preset the desired temperature remotely.
Functionality may differ based on vehicle spec and electrical platform. Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention, please visit www.toyota.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.
Android, Google PlayTM and Android Wear are registered trademarks of Google Inc.
Read More About Apple CarPlay® FAQs
How To Connect
A wired CarPlay/Android Auto connection is also possible. Simply connect your device via USB and the system will prompt whether to use the connected device for CarPlay/Android Auto.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Apple CarPlay®, Siri®, iPod®, iPhone® and App Store® are registered trademarks of Apple Inc. All rights reserved.
Read More About Android AutoTM FAQs
How To Connect
A wired Android Auto/CarPlay connection is also possible. Simply connect your device via USB and the system will prompt whether to use the connected device for Android Auto/CarPlay.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Android AutoTM, Google Assistant, Google MapsTM and Google PlayTM are trademarks of Google LLC. All rights reserved.
Cloud Navigation
The new Cloud Navigation system features an intuitive app-like design, responsive interface and over-the-air updates. The system uses Google POI data and provides real-time traffic information (road closures and accidents). Cloud Navigation works with Intelligent Assistant and can be activated with a wake word such as “Hey Toyota”.
You may also use Intelligent Assistant to add a stop to your route. For example, you can say “Hey Toyota, add a gas station to the route” and a new stop will be added, and the route will be recalculated after confirming your choice with Intelligent Assistant.
Read More About Cloud Navigation FAQs
Intelligent Assistant
Intelligent Assistant features natural language processing and can be activated with a wake word such as “Hey Toyota”. You can use natural voice commands to get directions, use free-form texting and more.
Read More About Intelligent Assistant FAQs
Drive Connect Capability — with Cloud Navigation, including Googled points-of-interest (POI) data and Intelligent Assistant, including Hey Toyota and Destination Assist. Subscription required. Subject to availability of 4G network.
Destination Assist depends on factors outside of Toyota’s control, including an operative telematics device, a cellular connection, GPS signal, and the availability of a compatible wireless network, without which system functionality and availability may be limited or precluded. Use common sense when relying on this information. Service may vary by vehicle and region. Registration required. Subscription required after trial. Services subject to change at any time without notice. Terms of Use apply www.toyota.ca/connectedservices-termsofuse. Data charges may apply. See Owner’s Manual and www.toyota.ca/connected for details. To learn about Toyota's data collection, use, sharing and retention practices, see www.toyota.ca/connectedservices-privacy. The Destination Assist trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. Paid subscription required after trial to access the service.
The Digital Key acts as a regular key fob and can be managed via the Toyota App on your smartphone or smartwatch. An active Remote Connect subscription is required.
Accessing How to Use Digital Key Guide
Sharing the Digital Key
Removing Digital Key Using In-Vehicle Multimedia Screen
Removing Digital Key Using Toyota App
Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so. Digital Key depends on factors outside of Toyota’s control, including an operative Bluetooth capable smart device, without which system functionality and availability may be limited or precluded. Service may vary by vehicle and region. Registration and Toyota App download required. Subscription required after trial. Terms of Use apply www.toyota.ca/connectedservices-termsofuse. Data charges may apply. Services subject to change at any time without notice. See usage precautions and service limitations in the Owner’s Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention practices, see www.toyota.ca/connectedservices-privacy.
Via the Toyota App, Remote Connect allows you to start and stop your engine* (automatic transmission only), lock and unlock your doors** and check the status of your doors and windows. You can also use Guest Driver Settings, Last Parked Location and Drive Pulse amongst other features. Watch this video to learn more.
Read More About Remote Connect * FAQs
Engine Start / Stop (Not available on vehicles with manual transmission or mechanical key)*
To start your vehicle remotely from your Toyota App:
Key Fob Remote Start (Not available on vehicles with manual transmission or mechanical key)*
Select 2020 model year and newer Toyota vehicles equipped with Remote Connect also offer you the ability to start and stop your Toyota’s engine within a short distance using your key fob. Watch this video for some easy-to-follow steps to get started.
Plug-in Hybrid and Battery Electric vehicles can activate climate control using the A/C button on the key fob.
Pairing your smartwatch to Toyota App
Select 2020 and newer Toyota models equipped with a Remote Connect trial or subscription allow you to complete remote vehicle commands with select smartwatches.
If you have a compatible smartwatch paired to a compatible smartphone, you can use it to complete select Remote Connect including remote engine start/stop (automatic transmission only) and door lock/unlock. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
These features can be controlled via the smartwatch’s touch-screen interface. Follow these steps to get started:
Apple Watch®
Android Wear
Once you have set up Toyota App with your Apple Watch or Android Wear device, you are ready to continue using your Remote Connect features.
* Remote Engine start/stop and short range key fob remote start (requires active DCM) are available on select models only. DCM is active during connected services trial periods or with a paid subscription for connected services. Waiving your connected services will deactivate the DCM.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention, please visit www.toyota.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.
Android, Google PlayTM and Android Wear are registered trademarks of Google Inc.
Read More About Remote Connect * FAQs
Climate Control Schedule
Charge Management
Rear Seat Reminder Notification
If the built-in logic detects a possible rear seat occupant, the hazard lights will flash, and a notification will be sent to your phone if the rear doors are not opened after the vehicle was parked.
Pairing your smartwatch to Toyota App
Select 2020 and newer Toyota models equipped with a Remote Connect trial or subscription allow you to complete remote vehicle commands with select smartwatches.
If you have a compatible smartwatch paired to a compatible smartphone, you can use it to complete select Remote Connect commands.
These features can be controlled via the smartwatch’s touch-screen interface. Follow these steps to get started:
Apple Watch®
Android Wear
Once you have set up Toyota App with your Apple Watch or Android Wear device, you are ready to continue using your Remote Connect features.
Functionality may differ based on vehicle spec and electrical platform. Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention, please visit www.toyota.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.
Android, Google PlayTM and Android Wear are registered trademarks of Google Inc.
How To Connect
CarPlay lets you access Apple Music, Apple Maps, make phone calls, and send messages all through your car’s touchscreen or with your voice using Siri.
Read More About Apple CarPlay® FAQs
How To Use Siri®
CarPlay allows you to explore apps while driving through the use of Siri voice commands.
GR Supra 3.0 Premium and GR Supra 3.0 A91 Edition feature wireless compatibility with Apple CarPlay® – and comes with a 4-year subscription period. Once the trial subscription expires, paid enrollment is required.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Apple CarPlay®, Siri®, iPod®, iPhone® and App Store® are registered trademarks of Apple Inc. All rights reserved.
What is Android AutoTM
Select 2020 model year and newer Toyota vehicles are now compatible with Android AutoTM. Android Auto brings your favorite smartphone apps into one place, so that you can access navigation, media, and communication apps all through your car’s touchscreen or with your voice using Google Voice Assistant.
Read More About Android AutoTM FAQs
How to Connect to Android Auto
You are now ready to enjoy all of the features and benefits of Android Auto. Press the Exit icon at any time to return to the main menu in order to access other connected services. Note, you can only use Android Auto with one device at a time.
How To Use Google Voice Assistant
For a distraction-free driving experience use the Google Voice Assistant to complete you commands. To access:
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Android AutoTM, Google Assistant, Google MapsTM and Google PlayTM are trademarks of Google LLC. All rights reserved.
Select 2020 model year and newer Toyota vehicles come equipped with Service Connect. Service Connect allows you to keep your Toyota in peak condition with Vehicle Health Reports, Warning Light Notifications and more, all through the simple-to-use Toyota App.
Read More About Service Connect FAQs
To manage the alerts and notifications relating to Service Connect, follow these steps:
Actual response time will vary by dealer. Information provided is based on the last time data was collected from the vehicle and is not real time data. Service Connect is not renewable as a stand-alone service and requires a subscription to any of Safety Connect, Remote Connect or Drive Connect upon trial expiration. See usage precautions and service limitations in Owner's Manual and www.toyota.ca/connected.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Vehicle information and service alerts are provided based on the last time data was collected from the vehicle and may not be up to date. Service Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Apps/services vary by phone carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See www.toyota.ca/connected for details. To learn about Connected Services by Toyota data collection, use, sharing and retention, please click here www.toyota.ca/connectedservices-privacy. The Service Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the respective trial period expires, enrollment in paid subscription is required to access the service. Terms and conditions apply.
With Safety Connect, help is just a press of the SOS button away. Ensure you complete enrollment once you receive your vehicle.
Read More About Safety Connect FAQs
Note:
Should your Toyota ever be stolen, Stolen Vehicle Locator can help with its potential recovery. If your Toyota has been stolen please follow these steps:
If your vehicle is located, you will be contacted by the reporting officer.
To confirm if your vehicle is equipped with Safety Connect, please check here
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Safety Connect (Automatic Collision Notification/Emergency Assistance/Enhanced Roadside Assistance/Stolen Vehicle Locator): Contact with Safety ConnectTM response centre is dependent upon the telematics device being in operative condition, cellular connectivity availability, and GPS satellite signal reception, which can limit the ability to reach the response centre or receive emergency support. The Safety Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Stolen vehicle police report required to use Stolen Vehicle Locator.
Embedded navigation, now with 24/7 access to a Live Agent.
Read More About Navigation with Destination Assist FAQs
How to Access:
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Destination Assist Connect: Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Availability and accuracy of the information provided by Destination Assist is dependent upon many factors. Use common sense when relying on information provided. Services and programming subject to change. Services not available in every city on every roadway. The Destination Assist trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
There’s always something good on.
SiriusXM is where moments happen. Like the moment you hear your song. Or you laugh. Or your team takes the lead. Get ad-free music, artist dedicated channels, sports, comedy, news and talk with your free 3 month Platinum plan trial. Listen inside and outside the car and experience SiriusXM on your phone, online and in your home. To continue listening after your free trial, contact SiriusXM Canada directly.
Enhance your Toyota experience with SiriusXM
With your All-Access trial you can unlock the best in audio entertainment when you take delivery of your Toyota.
How to set SiriusXM Radio presets in your Toyota
The preset function on the SiriusXM Radio that came with your Toyota vehicle is easy to use.
How to find the SiriusXM Radio ID in your Toyota
The SiriusXM tuner comes with a unique radio ID. You will need to know it when activating a SiriusXM Satellite service or when reporting a problem.
Welcome to Your Trial
Use the link below to find out more about your trial, and even subscribe online.
Explore Your Trial Subscription
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Select 2020 model year and newer Toyota vehicles are compatible with the Toyota App. The Toyota App offers an easy way to enroll in Connected Services by Toyota and manage the services that your vehicle comes equipped with. From remotely starting your engine, to locking your doors, from viewing your fuel level to accessing a vehicle health report, Toyota App helps you stay in touch with your vehicle, no matter where you are. Watch this video for some easy-to-follow steps to get started with Toyota App!
Read More About Toyota App FAQs
* Not available on vehicles with manual transmission or mechanical key.
Not all features are available on all vehicles. Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Stay connected on every drive.
App Suite Connect gives you simple seamless access to a set of truly useful apps. Plan the perfect night out, find the best route to get there, listen to your favourite tunes along the way, and more. Most apps support voice-activated handsfree commands to keep it safe and convenient.
Follow these steps to get started:
Visit the Google Play Store or Apple App Store to download the Toyota App.
If you are a current user of App Suite Connect, you may be using the Entune 3.0 App Suite app. This app will stop being supported as of December 2020. Download Toyota App (and delete the Entune 3.0 App Suite Connect app) to maintain your App Suite experience.
Create an Account.
When you download Toyota App for the first time, you will need to create an account to access App Suite Connect. App Suite Connect is a complimentary feature and there are no fees to use it.
Make sure your smartphone is paired to your vehicle via Bluetooth.
For instructions on how to pair your phone, watch the “Know Your Toyota – Pairing a Phone” video or the Know Your Toyota – Bluetooth Troubleshooting video. A detailed Bluetooth pairing guide with step-by-step instructions is also available in Toyota App.
Link to your existing LiveXLive and NPR One accounts.
If you don’t already have an account, you can create one by:
If you are a current user of App Suite Connect, you may be using the Entune 3.0 App Suite Connect app. This app will stop being supported as of December 2020. Download Toyota App (and delete the Entune 3.0 App Suite Connect app) to maintain your App Suite Connect experience.
Available apps within App Suite Connect include:
Smartphone-based navigation that seamlessly connects to your vehicle’s display. To learn more, check out the Know Your Toyota Scout GPS Link videos.
Scout GPS Link is not available on models with embedded navigation.
Find the best fuel prices near you and navigate your way to the station through your embedded navigation or Scout GPS Link.
Search for places to go and things to do with a comprehensive search function and crowd-sourced ratings from other Yelp users. When you find the perfect spot, you can call directly or send the route to your embedded navigation or Scout GPS Link.
Listen to insightful National Public Radio broadcasts on your drive. From news to arts & culture to science & technology and more, there is something for everyone to enjoy.
Note: Prior to using NPR One in App Suite, you must first make an account with NPR One.
Enjoy your ride with an endless variety of original shows, music stations and podcasts.
Prior to using LiveXLive in App Suite, you must first make an account with LiveXLive.
See current conditions or a comprehensive three-day forecast for where you are, or where you’re going.
If your vehicle has embedded navigation, this app is available by pressing the “INFO” button.
Stay on schedule by avoiding congestion on your ride. Before you start your drive, check the app for the most up-to-date listing of traffic incidents in your area.
If your vehicle has embedded navigation, this app is available by pressing the “INFO” button.
Know the score, even when you’re away from the stadium. Choose from a wide range of professional sports leagues and pick your favourite teams to catch all the action.
Stay connected to prominent North American stock exchanges. Search for stocks and add them as favourites so you can see their performance whenever you launch the app.
SCOUT® GPS LINK: Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change. Availability and accuracy of the information provided by Scout® GPS Link is dependent upon many factors. Use common sense when relying on information provided. Services and programming subject to change. Services not available in every city on every roadway.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Simply follow the steps below, or enroll via your Toyota App.
Enroll using the in-vehicle multimedia screen (Toyota Multimedia)
Begin Enrollment using the Toyota App (Toyota Multimedia new App user)
Enroll for Connected Services using the Toyota App
Enroll for Connected Services using the SOS Button
It is that easy. In addition, there are no costs to enroll, and no personal financial information is required from you at the time of enrollment. Following enrollment, you’ll receive a copy of the terms and conditions and subscriber service agreement by email. To make any changes to your account, follow the same procedure outlined above, starting with pressing and holding the SOS button.
Read More About Enrollment FAQs
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Updated as of September 29, 2023
We may modify this Privacy Notice by posting a new version at www.toyota.ca/connectedservices-privacy or www.lexus.ca/connectedservices-privacy, effective on the date of publication. Your continued use of the Services (as that term is defined in the Vehicle Connected Services Terms of Use) after we make changes indicates that you accept and consent to those changes, so please check this Privacy Notice periodically for updates. We will notify you in advance of any material changes to this Privacy Notice and obtain your consent to any new ways that we collect, use, and disclose your personal information.
Toyota Supra Connect: This Privacy Notice DOES NOT apply to use of Toyota Supra Connect. Please visit supraconnect.ca for relevant terms.
This Privacy Notice DOES NOT apply to data collection unrelated to the Services, for example: on Toyota or Lexus websites, on sites that we do not own, operate, or control, or at in-person events.
This Privacy Notice DOES NOT apply to any Toyota or Lexus vehicles equipped with the Services located outside of Canada, the continental United States, Alaska, and Hawaii.
This Privacy Notice MAY NOT apply to rental vehicles to the extent certain Services are not made available by the rental company. For rental vehicles, the terms and conditions and privacy policy of the applicable rental company may also govern how data about the vehicle is collected and used.
This Privacy Notice applies to your personal information and vehicle data that we collect, use, store, share and secure to provide the Services to you, including when you use the Toyota or Lexus apps. This Privacy Notice also applies to vehicles manufactured in partnership with other companies that are equipped with Toyota or Lexus Connected Services, including the Subaru Solterra.
Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.
A vehicle in “Privacy Mode” can only transmit wireless location data if the SOS button is pressed or during a vehicle collision. The vehicle will stop being in Privacy Mode upon activation of the Services.
The bolded terms used below are defined in Section II of this Privacy Notice.
As the owner/lessee of a vehicle equipped with a “Connected Services” system, you are responsible for: (1) informing passengers and drivers of your vehicle of how and why data is collected and used by us, (2) notifying us of a subsequent sale or transfer of your vehicle to another owner/lessee, and (3) deleting your personal and vehicle information contained in the vehicle, and your vehicle information contained in your Toyota or Lexus app, prior to the sale or transfer of your vehicle to another owner/lessee. If you do not notify us of a sale or transfer, your information may continue to be accessible from the vehicle and/or we may continue to send data about the vehicle to your account. To avoid this from occurring, and to ensure your privacy and that of the new owner/lessee, you must advise us of the sale or transfer and delete your personal and vehicle information prior to the sale or transfer. We are not responsible for any privacy related damages suffered by you or the new owner/lessee as a result of failure to take these steps.
We may share the following data with our affiliates and business partners for quality confirmation, and product development. We also share the following data with others if required or permitted by law, litigation, legal process, customer service and our legitimate business purposes.
Location Data. We may share your vehicle’s Location Data, linked to your VIN, and Account Information with emergency responders, law enforcement, our affiliates and service providers acting on our behalf, as well as any compatible third party services you have authorized to receive your vehicle’s Location Data. With your consent, if your vehicle is stolen or you are attempting to locate missing persons, we can try to locate your vehicle and share that Location Data with local authorities. We can work with local authorities to recover the vehicle utilizing the vehicle’s GPS.
Automatic collision notification operates so that if the airbag sensor is triggered or there is a severe rear-end collision of your vehicle, your vehicle will send an electronic signal to our Response Center and record and transmit your vehicle location, so that we can share your Account Information and vehicle location with emergency responders and provide assistance to you. If you press the “SOS” button, your vehicle will send an electronic signal to our Response Center and record and transmit your vehicle location so that we can share your Account Information and vehicle location with emergency responders and provide assistance to you.
We may transfer personal information that we collect or that you provide as described in this Privacy Notice to contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Privacy Notice.
We process, store, and transfer your personal information in and to Canadian provinces outside of your province of residence. We may also process, store, and transfer your personal information outside Canada, namely in and to the USA and Japan, which are countries with different privacy laws that may or may not be as comprehensive as the law that applies in the jurisdiction in which you reside. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that jurisdiction may be able to obtain access to your personal information through the laws of the that other jurisdiction. Whenever we engage a service provider, we require that its privacy and security standards adhere to this Privacy Notice and applicable Canadian privacy legislation.
Warning: By agreeing to this Privacy Notice, you specifically consent to our collection, use, and disclosure of your personal information and data as described in this Privacy Notice, and our storage of such data as described in this Privacy Notice. You can choose to opt-out of the Services at any time. You can also request deactivation of data transmission, which disables our collection and use of certain Account Information and vehicle data as described above.
NOTE FOR VEHICLES PRODUCED on or BEFORE SEPTEMBER 22, 2023: If you did not accept the Connected Services Agreement provided to you by your Dealer upon delivery of your vehicle, and if you do not wish to receive Services, please notify us within 15 days of taking delivery of the vehicle and we will cancel your Services. Failure to cancel your Services within 15 days of receipt of the Connected Services Agreement will be deemed acceptance of the Connected Services Agreement. You can disable the Services at any time.
NOTE FOR VEHICLES PRODUCED AFTER SEPTEMBER 22, 2023: Your vehicle was delivered in “Privacy Mode”, and Services can only be activated by downloading the Toyota app or the Lexus app, as applicable, and completing the registration process which includes an opt-in to receive the Services. Completing the registration process and opting-in to receive the Services will be deemed acceptance of the Connected Services Agreement. You can disable the Services at any time.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. We will also comply with all other individual privacy rights that apply to us under applicable laws.
You can review and change your Account Information by logging into the Lexus or Toyota app and visiting your account profile page.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also contact us using the information provided below to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and disclosure of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us using the information provided below. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
Sample Agreements. To view a copy our most recent Services related agreements, please go here www.toyota.ca/connectedservices-privacy or www.lexus.ca/connectedservices-privacy
If you have questions or concerns about this Privacy Notice, or would like to request deactivation of data transmission, update your Account Information, or opt-in or opt-out from particular features, please contact us.
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this Privacy Notice, and with applicable privacy laws. To discuss our compliance with this Privacy Notice please contact our Privacy Officer using the contact information listed above.
Click here to see our Privacy Policy.
NOTE: If you did not accept the Agreement, please notify us within 15 days of taking delivery of the vehicle and we will cancel your Services. Failure to cancel your Services within 15 days of receipt of the Agreement will be deemed acceptance of the Agreement.